Fiserv

Vice President, Dev Ops

Fiserv$236K — $354K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of technology leadership experience in enterprise-scale engineering or operations
  • 8+ years overseeing DevOps, Platform Engineering, Cloud Operations, or Site Reliability Engineering teams
  • 7+ years in cloud-native platform design using AWS, Azure, Google Cloud, Kubernetes, and containers
  • 5+ years implementing Infrastructure as Code solutions (e.g., Terraform, CloudFormation)
  • Bachelor's degree in computer science, engineering, or related field, or equivalent experience

Responsibilities

  • Lead enterprise DevOps and SRE strategy for scalable and secure technology platforms
  • Build and develop high-performing DevOps and cloud teams with a focus on innovation
  • Drive modernization of CI/CD pipelines and infrastructure automation
  • Establish governance and best practices for software delivery and operational excellence
  • Leverage AI and Machine Learning for automated infrastructure and incident management
  • Champion reliability engineering by defining and measuring SLOs and disaster recovery readiness
  • Manage technology investments, vendor relationships, and align platform capabilities with business objectives

Benefits

  • Opportunity for in-person collaboration to enhance career growth
  • On-call responsibilities during non-standard hours on a rotational basis
  • Flexibility to work overtime, including weekends and holidays
  • Expected travel of approximately 20% to other locations
  • Must be authorized to work in the U.S. without visa sponsorship
Full Job Description
Job Title
Vice President, Dev Ops

About Your Role

As the Vice President, DevOps, you will lead the enterprise strategy for DevOps, Platform Engineering, Cloud Operations, Site Reliability Engineering (SRE), and AI-enabled infrastructure across Fiserv. Partnering closely with Engineering, Product, Architecture, Security, Data Science, and Infrastructure teams, you will accelerate software delivery, modernize technology platforms, and drive the adoption of intelligent automation that improves reliability, scalability, security, and operational efficiency.

What you'll do:
  • Lead the enterprise DevOps, SRE, platform engineering, and cloud operations strategy, enabling scalable, resilient, and secure technology platforms
  • Build and develop high-performing DevOps, SRE, cloud engineering, and platform teams while fostering a culture of innovation, accountability, and continuous improvement
  • Drive modernization of CI/CD pipelines, release management, environment management, infrastructure automation, and cloud-native engineering practices
  • Establish governance, engineering standards, and best practices for software delivery, infrastructure management, and operational excellence across the organization
  • Leverage Generative AI, Machine Learning, AIOps, and MLOps capabilities to automate infrastructure management, incident response, root-cause analysis, monitoring, and capacity planning
  • Champion reliability engineering practices by defining and measuring SLOs, SLAs, KPIs, observability standards, disaster recovery readiness, and technology resilience programs
  • Partner with Information Security leadership to embed DevSecOps principles, automated security controls, vulnerability management, and compliance requirements throughout the software development lifecycle
  • Manage strategic technology investments, budgets, vendor relationships, and executive partnerships while aligning platform capabilities to business objectives


Experience you'll need to have:
  • 15+ years of technology leadership experience with enterprise-scale engineering, infrastructure, or operations organizations
  • 8+ years of leadership experience overseeing DevOps, Platform Engineering, Cloud Operations, Infrastructure Engineering, and/or Site Reliability Engineering teams
  • 8+ years of experience driving cloud transformation, infrastructure modernization, and enterprise-wide CI/CD adoption programs
  • 7+ years of experience designing and operating cloud-native platforms using AWS, Azure, Google Cloud Platform, Kubernetes, and container technologies
  • 5+ years of experience implementing Infrastructure as Code solutions using technologies such as Terraform, CloudFormation, or similar automation frameworks
  • 5+ years of experience leading DevSecOps, observability, reliability engineering, operational excellence, and technology resilience initiatives
  • Demonstrated experience building and leading high-performing global engineering organizations, including leadership development and succession planning
  • Bachelor's degree in computer science, engineering, information technology, or a related field, or an equivalent combination of education, work, and/or military experience


Experience that would be great to have:
  • Prior experience implementing AI, Generative AI, Machine Learning, AIOps, or MLOps solutions within engineering and operations environments
  • Prior experience leveraging AI-enabled automation to improve software delivery, infrastructure management, incident response, and operational efficiency
  • Experience leading technology organizations within financial services, fintech, payments, or other highly regulated industries
  • Relevant cloud, DevOps, AI, Kubernetes, or platform engineering certifications


How you'll work:
  • Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
  • This role requires being on-call during non-standard and/or overnight hours on a rotational basis
  • This role requires flexibility to work overtime that includes weekends and holidays
  • This role requires use of a computer and audio equipment


Travel:
  • Approximately 20% travel off-site or to other office locations is expected


Sponsorship:
  • In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future


Salary Range
$236,000.00 - $354,000.00

These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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