Vice President, Client Services - Hanleigh

AmeriLife

$130K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of proven leadership in client services or operations within the insurance and financial services sector
  • Demonstrated success in team leadership and strategic execution
  • Strong problem-solving skills and the ability to drive results in complex environments
  • Experience in managing compliance and risk management

Responsibilities

  • Lead and nurture a high-performing client services team
  • Drive operational excellence and establish performance metrics
  • Collaborate with leadership on strategic initiatives and business growth
  • Build and maintain strong relationships with clients, carriers, and stakeholders
  • Oversee compliance and continuous improvement efforts

Benefits

  • Comprehensive benefits package including PTO
  • Medical, dental, and vision insurance
  • Retirement savings plans
  • Disability and life insurance
Full Job Description
Job Summary
Assist in the development, implementation and monitoring of office strategic initiatives, goals and objectives. Responsible for the overall operations of one or more business units inclusive of workflows, policies and procedures and work quality. Position will be hybrid in our CT office 2-3 days per week.

Job Description

We're looking for a strategic and people-focused leader to join our team as Vice President, Client Services. This role will lead business operations, drive client satisfaction, and develop high-performing teams in a fast-paced insurance environment.

What you'll do: Lead and develop a high-performing client services team
  • Drive operational excellence, workflows, and performance metrics
  • Partner with leadership on strategic initiatives and business growth
  • Build strong relationships with clients, carriers, and stakeholders
  • Oversee compliance, risk management, and continuous improvement efforts

What we're looking for:
  • Proven leadership experience in client services, operations, or insurance & Financial Services
  • Strong background in team leadership, strategy, and execution
  • Ability to influence, problem solve, and drive results in a complex environment


If you're a collaborative leader who thrives on driving results and elevating teams, we'd love to connect.

What AmeriLife Offers

A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

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