Based in North America (remote or hybrid will be considered) This is a critical leadership role at the centre of Kantar's Media business, partnering with one of our most strategic global clients. As Vice President, Client Service, you will shape how we deliver complex, large-scale programmes that combine data, technology, and human insight. Your leadership will ensure we consistently deliver high-impact outcomes, strengthen client partnerships, and identify new growth opportunities in a rapidly evolving, AI-enabled landscape. What you'll be doing • Lead senior client engagement, building trusted relationships and driving strategic conversations with key stakeholders • Oversee delivery of complex, multi-region programmes, ensuring quality, consistency, and commercial success • Identify and drive new business opportunities, contributing to proposals and thought leadership development • Partner across teams to deliver innovative solutions, including AI and API-based products • Establish clear operating rhythms, aligning global teams and ensuring effective communication and governance The ideal skills & experience • Media measurement expertise • Ad tech ecosystem experience, working with platforms like Google, Meta, TikTok etc., and understanding how they operate as both brands and media platforms • Proven senior leadership experience in client service or programme delivery, including commercial + solution-based thinking (cross-sell/upsell) • Strong track record managing complex, cross-functional and multi-region programmes • Experience working with media, technology, or data-led solutions, including exposure to AI or API delivery • Exceptional communication and relationship-building skills with senior stakeholders • Strong commercial acumen, including budget oversight, forecasting, and pipeline management Kantar Benefits We provide a comprehensive, highly competitive benefits package, including • Medical plans with comprehensive, affordable coverage for a range of health services • Health Savings Account/FSA • Dental, Vision and benefits to cover unique healthcare needs • Wellness Program • 401k with match • Tuition Reimbursement, Commuter benefits • Unlimited PTO The salary range for this role is $145,000 - $195,000 Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. #LI-ED2 Location Boston, Huntington AveUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.