Vice President, Client Processing Manager

BNY Mellon

$150K — $180K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in total work experience with 10+ years in Trade Finance (LC, Document Examination, Guarantees) required.
  • Strong knowledge of UCP, URDG, and ISP guidelines preferred.
  • Certification in Trade Finance (CDCS, CSDG) is an advantage.
  • Familiarity with Sanctions, AML, and Boycott guidelines essential.
  • Bachelor's degree required; advanced degree preferred.

Responsibilities

  • Provide comprehensive training on credit issuance and document examination processes.
  • Ensure timely handling of transactions for High-priority clients.
  • Apply expertise to resolve complex transaction issues proactively.
  • Assist teams with operational insights to meet client expectations.
  • Participate in risk and control measures to mitigate process risks.
  • Act as escalation point for complex issues and mentor junior staff.
  • Lead improvement and optimization efforts using best practices.

Benefits

  • Highly competitive compensation and benefits package.
  • Access to flexible global resources for personal and professional growth.
  • Focus on health and personal resilience.
  • Generous paid leave, including volunteer time.
  • 401(k) plan participation with company-sponsored insurance options.
Full Job Description
Job Description

Position Summary: The Vice President, Client Processing Manager will be responsible for handling Complex LC structuring and manage the LC life cycle for High-priority Trade clients by providing timely and quality support to the clients in facilitating their transactions and processes. This role may also involve working with various stakeholders like Clients, FIs and NBFIs, simultaneously. Pittsburgh, PA.

Responsibilities:
  • As a documentary credit specialist, provide comprehensive training to the team in issuance, confirmation vetting, and document examination processes, while developing a skilled workforce to meet client requirements and support business objectives.
  • Ensure transactions and inquiries of High-priority clients are handled timely and accurately.
  • Applies in-depth knowledge and expertise on service offerings, proactive assessment and resolution of complex transaction issues.
  • Assist Product and Relationship team with Operational/ transactional insights to manage client expectations.
  • Participate in the risk and control committee and mitigate inherent and residual risk of the processes.
  • Act as an escalation point for complex problems and guide less experienced staff in resolving the same. Responsible for crafting solutions and methods to resolve issues at hand and similar issues in the future.
  • Responsible for structuring LC & Guarantees vetting by collaborating with the Clients, Legal, Product, Risk & Compliance.
  • Prior experience working in a fast-paced, metric-driven environment, leading a team is required.
  • Leads workflow optimization and process improvement using best practices and technology.
  • Provides expert guidance on service offerings and resolves complex transaction issues.


Required Qualification:
  • 15+ years of total work experience with at least 10+ years in Trade Finance domain (LC, Document Examination, Guarantees/ Standby LC) is required. Well versed with UCP, URDG and ISP guidelines is preferred. Applicable local / regional licenses or certifications as required by the business. Trade Certifications (example: CDCS, CSDG etc.) is added advantage.
  • A strong knowledge of Sanctions, Anti-Money Laundering (AML), and Boycott guidelines, as well as their relevance to Trade Finance, is highly desirable.
  • Bachelor's degree or the equivalent combination of education and experience is required. Advanced/Post graduation degree preferred.


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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