Job Description

Vice President, Client Processing Manager

We9re seeking a future team member for the role of Vice President, Client Processing Manager to join our Loans Enablement Operations team. This role is located in Pittsburgh.

In this role, you9ll make an impact in the following ways:

• The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization9s commitment to operational excellence.
• This role is pivotal in supporting BNY9s strategic pillars of client-centricity and operational efficiency by managing complex client processing tasks with precision and expertise.
• The incumbent will exemplify BNY9s principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.
• Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
• Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
• Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.
• Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.
• Engage with clients to resolve complex transaction-related issues, demonstrating effective problem-solving skills and maintaining strong client relationships.
• Drive process innovation initiatives by leveraging industry best practices, ensuring BNY remains at the forefront of transaction processing excellence.

To be successful in this role, we9re seeking the following:

• Bachelor9s degree in Business, Finance, or related field required. - Advanced degree or professional certifications in finance or business administration preferred.
• Typically 5-8 years of related, hands-on experience.
• Prior subject matter expert, team lead, leadership experience highly preferred.
• Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred
• Strong analytical and problem-solving abilities to manage complex transaction processes.
• Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.
• Prior loan operations experience in a financial service setting preferred
• Detail oriented
• Ability to self-manage, prioritize, and execute workload
• Familiarity with technical applications to include, but not limited to, Microsoft Office applications

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee9s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an 4at will4 position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.