Vice President, Client Processing Manager

BNY Mellon

$120K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, or related field required.
  • Advanced degree or professional certifications in finance or business administration preferred.
  • Typically 5-8 years of experience in transaction processing or related field within financial services.
  • Strong leadership and team management abilities.
  • Excellent problem-solving and analytical skills.
  • Effective communication and collaboration skills across diverse teams.

Responsibilities

  • Lead and manage a team responsible for client processing operations, ensuring service standards and regulatory compliance.
  • Develop and implement process improvements for enhanced operational efficiency using data-driven insights.
  • Collaborate with cross-functional teams to resolve complex client issues through transaction processing expertise.
  • Monitor and assess performance of transaction processing activities to align with strategic objectives.
  • Ensure continuous improvement in client satisfaction and operational effectiveness.

Benefits

  • Competitive compensation and benefits package.
  • Access to flexible global resources and tools for health and personal resilience.
  • Generous paid leave options, including paid volunteer time.
  • Participation in 401(k) plan and company-sponsored medical, dental, vision, and life insurance for employees and dependents.
Full Job Description
Vice President, Client Processing Manager

We're seeking a future team member for the role of Vice President, Client Processing Manager to join our Team. The position is located in Lake Mary, Florida (4 days in office expectation).

In this role, you'll make an impact in the following ways:
  • Lead and manage a team responsible for client processing operations, ensuring adherence to service standards and regulatory requirements by demonstrating strong leadership and organizational skills.
  • Develop and implement process improvements to enhance operational efficiency, leveraging data-driven insights and innovative solutions.
  • Collaborate with cross-functional teams to resolve complex client issues, utilizing expertise in transaction processing to provide effective solutions.
  • Monitor and assess the performance of transaction processing activities, ensuring alignment with strategic objectives and client expectations.

To be successful in this role, we're seeking the following:
  • Bachelor's degree in Business, Finance, or related field required.
  • Advanced degree or professional certifications in finance or business administration preferred.
  • Typically 5-8 years of experience in transaction processing or related field within financial services.
  • Strong leadership and team management abilities.
  • Excellent problem-solving and analytical skills.
  • Effective communication and collaboration skills across diverse teams.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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