Job DescriptionVice President, AV Technician/Engineer
We9re seeking a future team member for the role of Vice President, AV Technician/Engineer to join our Corporate Services team. This role is in NYC, NY
In this role, you9ll make an impact in the following ways:
Role Overview: We are seeking a seasoned AV professional with deep expertise in live and hybrid audio/video production. This role is responsible for end-to-end event execution-from technical planning and programming through live operation, troubleshooting, and post-event deliverables-while collaborating closely with stakeholders and supporting executive-level clientele.
Key Responsibilities:
- Plan, set up, and operate AV systems for live and hybrid events, ensuring high-quality audio and video experiences in-room and for remote audiences.
- Program, configure, and run digital audio consoles, video switchers, routers, controllers, and playback systems.
- Mix FOH and broadcast audio, manage wireless systems, and maintain clean signal flow and gain structure.
- Coordinate and operate collaboration platforms (Webex, Teams, Zoom, GlobalMeet) and Cisco video conferencing codecs.
- Execute live camera and content switching to broadcast and in-room screens; manage run-of-show assets including VOG announcements and walk-on/off music.
- Troubleshoot and resolve issues across Q-SYS and Crestron control systems; perform break/fix, install/swap gear in equipment racks.
- Interpret as-built drawings and system documentation; maintain technical records and event reports.
- Lead events with internal teams and freelance technicians; communicate clearly with executives and stakeholders under pressure.
Audio Expertise:
- Deep knowledge of live and hybrid audio engineering fundamentals, including signal flow and gain staging.
- Programming and operation of Yamaha DM, CL, and QL series digital audio mixers.
- Experience with Shure wireless microphone systems (programming and operation).
- Dante audio networking (design, routing, and troubleshooting).
- Creation and playback of VOGs and walk-up/walk-off music.
Video Expertise:
- Deep knowledge of video fundamentals and a wide range of equipment and applications.
- Programming and operation of PTZ cameras, including Panasonic AW-UE150A, with AW-RP150 controller.
- Programming and operation of video switchers, including Blackmagic ATEM Constellation.
- Programming and operation of Barco E2/E3 with Event Master software.
- Operation of Elgato Stream Deck for macro control and workflow optimization.
- Programming and operation of QLab, PlaybackPro, or similar video playback systems.
- Video editing and graphics creation using Adobe Creative Suite applications.
- Live camera and content switching for broadcast and in-room displays.
AV Systems Support, Maintenance & Technical Skills:
- Ability to read and interpret as-built drawings and technical documentation.
- Strong understanding of signal flow and system architecture across audio, video, and control.
- Experience with break/fix and install/swap procedures in equipment racks.
- Operation and troubleshooting of Q-SYS and Crestron control systems.
- Assist the AV Operations team as needed with troubleshooting, maintaining, and validating video-conference equipment and AV systems in production workspaces and control rooms
- Lead equipment testing, preventive maintenance, and configuration management to maximize system reliability and longevity.
- Develop and maintain comprehensive event documentation including runbooks, equipment inventories, and operational workflows.
- Drive continuous improvement initiatives to enhance AV processes, operational
Collaboration Platforms:
- Operation and support for Webex, Microsoft Teams, Zoom, and webcast platforms such as GlobalMeet.
- Programming and operating Cisco videoconferencing Codecs.
Technology Leadership, Communication & Asset Management:
- Stay at the forefront of AV technology trends, evaluating and integrating emerging hardware, software, and production methodologies to maintain competitive advantage.
- Oversee AV asset lifecycle management, including audits, procurement recommendations, and vendor relationships.
- Comfortable wearing multiple hats-from conference room support to managing complex local and hybrid events.
- Clear, calm, and decisive under pressure; maintains composure and professionalism with executive-level clientele.
- Experience leading events and coordinating freelance technicians and specialists.
- Strong client communication, event planning, and stakeholder management skills.
Core Competencies
- Client-Centric Mindset: Proactively anticipate and mitigate risks to deliver flawless AV experiences.
- Ownership & Accountability: Take full responsibility for equipment readiness, event execution, and documentation accuracy.
Qualifications:
- 5+ years of professional experience in live event AV engineering (corporate, broadcast, or production environments).
- Proven hands-on expertise with the equipment and platforms listed above.
- Strong documentation and organizational skills; meticulous attention to detail.
- Ability to lift, stage, and safely deploy AV gear, familiarity with standard safety practices.
Preferred Certifications (nice to have):
- AVIXA CTS Certification
- Dante Level 2/3
- Manufacturer trainings (Yamaha, Shure)
- Q-SYS Level 1/2
- Crestron certification(s)
- Cisco Collaboration/Video certifications
- Barco Event Master certification
- Blackmagic Design certification
What Success Looks Like:
- Flawless event delivery with reliable AV performance for both in-room and remote audiences.
- Proactive risk management, fast troubleshooting, and clear communication with stakeholders.
- Efficient workflows using macros, presets, and well-documented run-of-show plans.
