Desjardins Group

Vice-President and Director

Desjardins Group$120K — $180K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in client relationship management or account management
  • Strong understanding of risk management and portfolio profitability
  • Excellent negotiation skills with proven ability to customize service offers
  • Ability to analyze client needs and develop tailored solutions
  • Demonstrated success in business development and identifying market opportunities
  • Proficient in maintaining effective communication in a fast-paced environment

Responsibilities

  • Build and nurture long-term relationships with key clients to promote organizational services
  • Facilitate account management by acting as the liaison between clients and the company
  • Propose strategies to enhance client satisfaction and operational efficiency
  • Analyze client needs and create customized service solutions
  • Identify potential business opportunities to enhance product offerings
  • Engage in public relations and maintain a visible presence within the business community

Benefits

  • Opportunities for professional development
  • Dynamic and supportive team environment
  • Engagement in community and public relations initiatives
  • Access to resources for continuous learning and growth
Full Job Description
Note to managers

There are rules surrounding the terms of compensation, pay scale (F2) and/or special incentive plan for this job profile. Please contact the HR Service Centre (HRSC) for assistance or see HR self-service support (INF2618).

Main Responsibilities
  • Maintain lasting, personal business relationships with important clients to promote services
  • Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
  • Recommend strategies and solutions to meet targets, such as sound risk management, portfolio profitability and improved business relationships
  • Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms
  • Watch for business opportunities that would add a competitive edge to existing products and services
  • Take an active role in public relations activities and maintain a presence in the business community.


Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning

Trade Union (If applicable)

Job Family
Member/client sales and service (FG)

Unposting Date
2026-07-23

About Desjardins Group

Desjardins Group is a Canadian cooperative financial group with headquarters in Montreal, Quebec. It was founded in 1900 and has since grown to become the largest cooperative financial group in Canada, with over 7 million members and clients. The group offers a range of financial services including banking, insurance, wealth management, and investment services. Desjardins Group operates primarily in Quebec and Ontario, but also has a presence in other Canadian provinces as well as in the United States and Europe. The group is committed to social responsibility and sustainability, and has implemented various initiatives to promote these values.
Learn more about Desjardins Group
Size
48,200 employees
Industry

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