Wave

Vertical Account Manager, SLED, Spectrum Business

Wave$70K — $95K *
Cary, NC 27513In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required.
  • History of successful B2B selling within government and education sectors.
  • Proven cold calling, prospecting, and contract negotiation experience.
  • Hunter mindset for securing new and renewed contracts.
  • Ability to meet a $2,500 monthly revenue quota.
  • Strong communication skills, both verbal and written.
  • Willingness to travel up to 30% to assigned territories.

Responsibilities

  • Proactively manage government and education enterprise accounts focusing on fiber service expansion.
  • Meet revenue goals through regular account reviews and client meetings.
  • Identify new sales opportunities within existing accounts and negotiate contracts.
  • Serve as a client advocate, resolving issues to ensure satisfaction.
  • Collaborate with internal teams via written and verbal communication to address client inquiries.
  • Maintain accurate client and contract information for regulatory tracking.
  • Establish procedures for account support and regulatory contract submission.
  • Stay updated on service pricing and sales promotions through ongoing training.

Benefits

  • Comprehensive pay and benefits package designed to support employee well-being.
  • Opportunities for career development and progression.
  • Engagement in training sessions and sales meetings to enhance skills.
  • Work-life balance considerations, including a flexible office-based and travel schedule.
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to drive lasting partnerships and growth with government and education clients? As a Vertical Account Manager, Government & Education at Spectrum Business, you will proactively manage a portfolio of enterprise accounts, protect and expand revenues and identify new opportunities for fiber-based solutions. By nurturing client relationships and delivering consultative service, you will help clients achieve their goals and strengthen Spectrum's leadership in public sector communications.

How You Will Make an Impact
  • Proactively manage assigned enterprise accounts in government and education, focusing on fiber upsell opportunities and conversion from coax to fiber-based services
  • Meet or exceed monthly revenue goals and sales quotas by conducting regular account reviews and face-to-face meetings to secure renewals and new business
  • Hunt for new sales opportunities within the current account base, negotiating contracts and presenting customer-centric solutions
  • Serve as a customer advocate by resolving issues and ensuring satisfaction across all Spectrum departments
  • Interface with internal teams through written and verbal communication to address client problems and questions
  • Maintain and update internal databases with accurate client and contract information for regulatory tracking
  • Establish and monitor procedures for account support and contract submission to regulatory agencies as needed
  • Stay current on service pricing, procedures and sales promotions through completion of required training
  • Attend sales meetings and training sessions to enhance skills and knowledge

Working Conditions
  • Office-based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicle


What You Will Bring to Spectrum

Required Qualifications

Education
  • High school diploma or equivalent from an accredited organization (GED)

Experience
  • History of successful B2B selling with government and education

Skills
  • Read, write, speak and understand English
  • Proven cold calling, prospecting and contract negotiation skills with government and education clients
  • Hunter mindset for securing new, renewed or amended contracts
  • Ability to meet a $2,500 monthly revenue quota
  • Strong presentation, verbal, written and interpersonal communication skills
  • Ability to travel up to 30 percent of the time to assigned territories
  • Valid and active State driver's license with safe driving record

Preferred Qualifications

Education
  • Bachelor's degree in a business-related field or equivalent combination of education, training and experience

Experience
  • 5+ years of strategic account sales or management experience
  • 3+ years in State/Local Government or Education verticals
  • 2+ years of outside telecommunications sales with a proven record of exceeding sales objectives, preferably selling data, voice or video solutions in the telecommunications B2B industry

Skills
  • Proven ability selling data, voice, cloud or video solutions and premise-based products
  • Proficiency in Microsoft Word, Excel and PowerPoint
  • Salesforce proficiency
  • Aptitude for learning Spectrum's product suite

#LI-JH2
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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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