This position requires an Active TS Clearance and to work onsite 5 days a week in Washington, DC
The Veritas eDiscovery Platform (eDP) Engineer (eDP Engineer) must have the ability to adjust to changing priorities and work well under pressure while providing support along with OGC, to other FBI Divisions, such as CTD. The eDP Engineer will participate in teleconferences or technical meetings to review, educate, and support program objectives; perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation; record configurations change requests through the established change control board; monitor system health and scale system components as required; provide initial response, Level 1 and Level 2 escalation for outages; apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications; configure / add new services as necessary; provide before/ or after core hour work as required. The eDP Engineer must have demonstrated experience with Veritas eDiscovery Platform or industry recognized review platforms. System administration knowledge of Microsoft Exchange 2016, 2019 and Microsoft O365. Experience administrating and supporting Microsoft Windows server 2012/2016/2019 in a large physical and virtual infrastructure. Strong knowledge of IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture. Excellent communication skills and experience presenting and training technical concepts to various audiences within the FBI.
Basic Qualifications- 4 years of Systems Engineer/Administrator experience
- 2 years of previous experience in architecture and design of complex high-available systems
- 1 year of experience researching and resolving customer product support complaints and issues
- Active Clearance: Top Secret with SSBI and ability to obtain SCI clearance.
Preferred Qualifications- 6 years of Systems Engineer/Administrator experience
- 4 years of previous experience in architecture and design of complex high-available systems
- 2 year of experience researching and resolving customer product support complaints and issues
Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
