Position Summary:
The Marshalling / Distribution Center Manager is responsible for overseeing operational performance across marshalling and distribution center locations, with a focus on quality, efficiency, asset protection, and process compliance. This role partners closely with location personnel, dealers, inspection and transportation teams to ensure SFS-required processes are followed, assets are well represented, and operational standards are consistently met while supporting the identification and management of new locations.
Essential Duties and Responsibilities:
- Develop and optimize a network of vehicle storage and marshalling locations, ensuring alignment with capacity, geographic coverage, cost efficiency, and security standards.
- Lead end-to-end vendor management, including sourcing, onboarding, contracting, and oversight of transportation, inspection, and storage partners.
- Drive vendor performance through SLAs, KPIs, and scorecards, ensuring achievement of cost, quality, and cycle time objectives.
- Oversee high-volume vehicle inventory across the remarketing lifecycle, ensuring accurate tracking, timely processing, and readiness for sale.
- Direct logistics planning and execution, including routing, capacity management, and load optimization to minimize dwell time and transportation costs.
- Ensure the safety, security, and regulatory compliance of vehicle assets, mitigating risk across storage, transit, and vendor operations.
- Establish and standardize operating procedures, driving consistency, scalability, and operational efficiency across all vehicle handling activities.
- Partner cross-functionally with remarketing, servicing, risk, and auction partners to align logistics execution with recovery and sales objectives.
- Monitor performance metrics and manage expenses, leveraging data to drive continuous improvement, cost optimization, and operational efficiency.
- Perform other tasks and duties as assigned.
Qualifications and Competencies RequiredRequired Experience:- Minimum of five (5) years of demonstrated experience managing multi-site or vendor-operated remarketing operations, with accountability for process compliance, operational performance, and asset quality.
- Minimum of three (3) years of experience in a captive finance, automotive, or similar high-volume remarketing environment, with demonstrated expertise in vehicle liquidation, logistics and supply chain operations, and execution of operational strategies to drive performance, efficiency, and recovery outcomes.
- Familiarity with auto finance systems, lease management software, and financial processing tools.
- Strong communication and interpersonal skills, with proven ability to partner cross-functionally, manage vendor relationships, and deliver a high level of customer service in a fast-paced environment.
- Highly organized and analytical, with the ability to prioritize, multitask, and meet deadlines; proficient in Microsoft Office and knowledgeable in captive finance and auction industry operations
Education:- High School Diploma, GED, or equivalent
Overtime required - as required on an as needed basis
Travel 0-50% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to one of the following cities: Detroit, MI.
Qualifications Preferred:- Bachelor's or four-year college degree in business or related field.
- Minimum of five (5) years of experience developing a strategic vision in high-volume Remarketing venues.
- Certified Automotive Remarketer (CAR) certification.
Physical DemandsWork Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work Schedule- Monday - Friday, 8:00 am - 6:00 p.m., with flexible shifts and occasional weekend requirements.
An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position. 
