Job SummaryThe Value-Added Services Engineer provides a mix of technical expertise, program management and sales development to assigned
customers. This position will provide technical expertise to support customers and grow value added sales. The Value-Added Services
Engineer is responsible for reviewing, estimating, and quoting of customer specific prints. Additionally, the position will support the overall
program and relationships management associated with assigned customers.
Job DescriptionKey Accountabilities:- Uses technical knowledge to determine a purchase order cost
- Ensure that the company is capable of producing to customer print, specification, sub-contractor requirements met (plating, heat treat, grinding, etc.) and quality requirements are documented.
- Monitors and analyzes project cost estimates, expenditures, and forecasts
- Assure machine parts are processed to specification using tools appropriate for the application
- Accurately read and interpret engineering drawings and work instructions to ensure machined parts meet all customer quality specifications.
- Assist with identifying measuring instruments or gauges to assure conformance to all quality specifications
- Assist and identify tooling and fixturing requirement to process to customer specification as necessary
- Process notes according to customer work order specifications
- Verify that product meets specifications per written customer instructions and assist with quality sampling plan criteria
- Communicate with appropriate sales representative regarding changes/clarification to orders
- Makes recommendations to improve processes in the manufacturing area.
- Builds customer relationships to support the sales growth of the program
- Balance the immediate workload recognizing when help is needed and when to be the team player to dig right in and assist or direct others.
- Provide feedback regarding machine efficiency and product quality.
- Understand quality checks for machine operation to insure proper function
- Complete job responsibilities in a manner that does not put him/her or other individuals in an unsafe situation.
- Maintain communication with all parties/departments involved and that pricing is reflected of company goals and objectives.
- Train and mentor others when required
- Assist in any activities related to lean and/or quality
- Reports to fabrication inside sales manager
- Handles complex issues and performs work with minimal supervision
- Meets TKMNA Employee Attributes / Competencies
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications:Minimum Requirements:
- Bachelor's Degree in engineering or equivalent experience plus a minimum 5 years' engineering or program management experience
- Ability to read prints including understanding of GD&T
- Understanding of customer quality requirements
- Ability to conduct prototypes, PPAP's, and FAI submissions
- Exceptionally good with project management and/or spreadsheets
- 2 years CAD/CAM experience
- Working with Cross Functional Teams and various customers
- Engineering background
- Organizational and planning ability, managing multiple concurrent projects
- Understanding of machining processes
Preferred Requirements:
- Metal distribution experiences
- Writing of programs and machine knowledge of CAD/CAM process
- Previous customer quoting background with large part package in excess of 100 parts
Benefits OverviewWe offer competitive company benefits to eligible positions, such as :
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
- Voluntary Wellness Programs
- 401(k) and RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
- And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
