Do you have proven experience leading a branch team in a credit union or bank environment? Are you an approachable leader and effective collaborator with the expertise to achieve goals and objectives? We would like to welcome a
Vice President, Branch Manager who will manage, plan, coordinate, and administer the day-to-day operations of a retail branch ensuring efficient, effective, and timely operations that enhances and exceeds the Member experience. This leader will empower branch associates, while maintaining a work environment that instills motivation, teamwork, and enterprising attitudes.
JOB REQUIREMENTS/RESPONSIBILITES- Leads by example and demonstrates a willingness to directly assist Members with their financial needs to ensure service quality initiatives are met.
- Plan branch operations based upon analysis and review of historical and evolving trends.
- Create a motivational atmosphere that leads by coaching, mentoring, training, counseling, monitoring and positive feedback/evaluations to associates, as well as fostering an environment which encourages team Members to progressively raise their level of Member service skills and knowledge of credit union products and service offerings to ensure they are prepared for future promotion opportunities within the Credit Union.
- Ensure the Credit Union's strategic initiatives for community development and cultivating new Member relationships by proactively performing site visits and participating in marketing events whereby the Credit Union has the opportunity to exercise its ability to maximize the Member potential within its field of Membership.
- Responsible for branch depository and loan operations ensuring maximum accuracy, efficiency, and effective workflow are maintained in order to provide superior quality and timely Member service experience.
- Must be proficient with assessing risk of all financial transactions, new accounts, and consumer lending activities executed by branch personnel.
- Must be proficient with the Credit Union's products and services, as well as other related program offerings with a willingness and ability to cross-sell such.
- Analyze and determine staffing needs and make recommendations as warranted.
- Recruit, hire, evaluate, and supervise staff assigned to the branch.
- Facilitate staff and training meetings on a regular basis to achieve strategic branch and Credit Union goals and objectives.
- Evaluate work performance of employees through regularly scheduled reviews, recommends promotions, salary increases and corrective action.
- Maintains overall discipline for the office and recommends corrective and disciplinary action as warranted.
- Implement and monitor all internal audits, security procedural controls to safeguard the funds and assets of LBS Financial Credit Union.
- Remain up to date and complies with Credit Union policies, procedures, regulatory laws and regulations, and industry best practices.
- Remain up to date on modern management principles, practices, and techniques.
- Assure that the physical maintenance and appearance of the branch facilities are maintained with an emphasis on good housekeeping and safety.
EDUCATION/EXPERIENCE PREREQUISITES- College degree or equivalent work experience in the financial service industry preferred.
- Minimum of three to five years of progressively responsible experience in management within a financial institution with mastery level knowledge of branch depository and loan operations; demonstrated knowledge in the methods and principles of financial services practices and standards including product offerings with an emphasis on exceeding our Members expectations in service.
- Must have strong Member relationship building skills with the ability to effectively communicate both verbally and in writing.
- Must have the ability to be productive, multitasked, results oriented, with good computer aptitude.
- Thorough understanding of physical security, internal controls, and loss prevention standards and practices in a financial services environment.
- Previous experience and ability to train developing Member Service and Financial Service representatives in sound practices of their related job duties and responsibilities.
- Experience with writing and conducting employee performance evaluations and disciplinary actions, as well preparing employee skill assessments, performing skill observations and conducting employee coaching sessions.
BENEFITS & TOTAL REWARDS- Medical, Dental, and Vision 100% employee-only plans paid by LBS
- 12 Paid Holidays, 3 weeks PTO, and Sick Time
- Defined Benefit Pension Plan
- 401(k) and Roth(k) Retirement Plans
- Insurance: Life, AD&D, LTD
- Critical Illness, Accident Insurance, and Hospital Indemnity
- Educational Reimbursement
- Paid Volunteer hours
- Loan discounts and free branch services
- Discount entertainment: movie tickets, travel, car rentals, and much more
- Wellness Benefits starts 1st of the month following 30 days of employment
PAY RANGEIn accordance with California's Pay Transparency Act, the expected salary range for this position is between:
$86,732.74 - $108,415.92
Actual pay will be determined based on a candidate's specific qualifications, including their knowledge, skills, education and experience, internal equity consideration, as well as other job-related factors permitted by law.
