Universal Music Group

UX/UI Designer

Universal Music Group$80K — $110K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of UI/UX design experience, preferably in e-commerce or entertainment
  • Strong portfolio showcasing responsive design and UX problem-solving
  • Proficiency in Figma and Adobe Creative Suite
  • Working knowledge of Shopify or other D2C platforms
  • Understanding of digital merchandising and conversion optimization best practices

Responsibilities

  • Design and iterate e-commerce experiences for online stores
  • Present ideas clearly and advocate for excellent user interface and experience
  • Create user flows, wireframes, and prototypes balancing usability and storytelling
  • Collaborate with developers and marketing teams for pixel-perfect implementation
  • Refine and optimize store performance using analytics and fan feedback
  • Translate artist brand aesthetics into cohesive digital experiences
  • Advocate for best UX practices and ensure responsive design across platforms

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 100% coverage for in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements up to $720/year
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • Generous paid parental leave for all types of parents
Full Job Description
How we LEAD:

We're looking for a UI/UX Designer to design and optimize direct-to-consumer (D2C) online stores for some of the world's leading artists and labels. You'll help shape the way fans experience, interact and purchase from their favorite artists through beautifully crafted, high-performing e-commerce experiences. You'll be responsible for elevating the artists' worlds, thinking like a superfan but with razor sharp digital design skills - translating music culture, brand identity, and merchandising into seamless, emotionally engaging online stores that drive sales and fan loyalty. You'll work closely with the wider design/motion teams to build out the ultimate fan experience and collaborate with store front developers and back end systems teams to push our sites and stores into better experience for our artist and consumers.

How You'll CREATE
• Design and iterate on e-commerce experiences - from landing pages and product detail pages
to checkout and campaign microsites - that bring artist brands to life.
• Be able to present your ideas clearly and advocate for good interface and experience.
• Create user flows, wireframes, prototypes, and high-fidelity designs that balance storytelling,
usability, and conversion.
• Collaborate with developers, merchandisers, and marketing teams to ensure pixel-perfect
implementation and an exceptional end-to-end customer journey.
• Use insights from analytics, A/B testing, and fan feedback to refine and optimize store
performance.
• Translate brand and album aesthetics into cohesive digital experiences aligned with campaign
visuals and creative direction.
• Advocate for best-in-class UX practices, accessibility, and responsive design across all digital
touchpoints.
• Work closely with developers to ensure the feasibility and implementation of design solutions.

Bring your VIBE
• 3+ years of experience in UI/UX design, ideally in e-commerce, entertainment, or consumer
brands.
• Strong portfolio demonstrating responsive design, visual design systems, and UX problemsolving.
• Excellent proficiency in Figma/prototyping tools and Adobe Creative Suite
• Good working knowledge of Shopify and/or other D2C e-commerce platforms
• Understanding of digital merchandising, conversion optimization, and checkout flow best
practices.
• Comfortable working in a fast-paced, campaign-driven environment with shifting priorities.
Nice to Have
• Experience designing for music artists, record labels, or fan-focused digital products.
• Familiarity with HTML5, JS, CSS.
• Passion for music, culture, and innovation.

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

  • Comprehensive medical, dental, and vision coverage
  • Including 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution


A variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent


Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Job Category:
Creative, Design & Production

About Universal Music Group

Universal Music Group (UMG) is a global music corporation that is a subsidiary of the French media conglomerate Vivendi. The company was founded in 1934 as Decca Records and has since grown to become the largest music company in the world, with a market share of over 30%. UMG owns and operates a wide range of record labels, including Capitol Records, Def Jam Recordings, and Island Records, and has a roster of over 4,000 artists. In addition to music production and distribution, UMG also operates several other businesses, including music publishing, merchandising, and film and television production.
Learn more about Universal Music Group
Size
7,000 employees
Industry
Founded
1934

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