UX ResearcherCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company.
Position Responsibilities - Develop and execute user research strategies across Uline's customer-facing eCommerce channels and internal applications.
- Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities.
- Create test plans, deliverables and presentations to communicate insights and guide business decisions.
- Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research.
Minimum Requirements- Bachelor's Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field.
- 2+ years of UX research experience.
- Experience facilitating collaborative workshops.
- Excellent analytical, time management and communication skills.
Benefits- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks- On-site café and first-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.
