Job DescriptionJob Title: UX Researcher & DesignerLocation: Remote Security Clearance: None (Clearance preferred)We are seeking a strong
UX Researcher & Designer to support our USAF customer. The UX Designer/Researcher for the ARES production program owns the human-centered design cycle for their assigned capability areas and user community. This is a research-weighted UX role with responsibility of building deep relationships with a defined set of operational users, validating designs before implementation, and producing the interaction quality that drives usability and task completion performance requirements.
Position Description (what you will do)- UX research and design activities across the full government program lifecycle
- Plan and conduct qualitative and quantitative user research with federal government users/stakeholders
- Design and prototype user interfaces compliant with Section 508 and USWDS standards
- Develop and maintain design systems, style guides, and pattern libraries
- Serve as UX advocate in Agile delivery teams, collaborating with developers and PMs
- Present UX strategy and findings to government stakeholders and program leadership
Requirements:- Bachelor's degree in UX, HCI, Design, or a related field
- Eligible to obtain Public Trust
- 5+ years of UX/CX experience for enterprise software
- Demonstrated experience facilitating structured user research sessions with operational stakeholders
- Demonstrated experience designing for DoD or federal government operational users; understanding of mission-critical workflow constraints and Government IT environment limitations
- Proficiency with Figma or equivalent prototyping tooling; ability to produce design artifacts at sprint cadence
Nice to Have:- Familiarity with Salesforce and in-app guidance tooling
- Experience conducting user research with DAF aircrew
- CX or UX certification
- Master's degree in UX, HCI, or a related field
- Active U.S. Government security clearance (Secret or TS/SCI)
Our team is always hungry for more - more knowledge, more problem solving, more growth, more innovation, and, ultimately, customer success. This hunger and hustle fuel our determination to excel in everything we do. It's not just about meeting established goals; it's about exceeding them. We take immense pride in applying our expertise in cutting-edge technologies and our ability to adapt to emerging trends directly to the users in the field, as our nation's protectors deserve nothing less.
