Alcon

UX Researcher

Alcon$85K — $115K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience; significant relevant experience can substitute for education level.
  • Fluency in English with strong reading, writing, and communication skills.
  • 5 years of experience in UX Research, Product Research, or related fields.
  • Expertise in both qualitative and quantitative research methods.
  • Ability to turn data into actionable product insights with strong storytelling skills.
  • Experience working collaboratively in cross-functional product teams.
  • Capable of thriving in fast-paced and ambiguous environments.

Responsibilities

  • Plan and execute comprehensive UX research throughout the product lifecycle.
  • Utilize qualitative and quantitative methods, such as interviews and usability testing.
  • Analyze user behavior and product analytics to identify trends and opportunities.
  • Translate research findings into clear, actionable recommendations for stakeholders.
  • Synthesize complex data into structured outputs that are easy to digest.
  • Collaborate with cross-functional teams to support product decision-making.
  • Enhance research workflows and best practices within the UX practice.

Benefits

  • Work in a collaborative environment with a strong focus on innovation and user-centered design.
  • Gain opportunities for career growth and development within a leading healthcare company.
  • Comprehensive benefits package including health and retirement plans, and flexible time off.
  • Engage in work that directly leads to tangible improvements in products and user experiences.
  • Travel opportunities are around 10%, providing a chance for diverse project involvement.
  • Relocation assistance available for eligible candidates.
Full Job Description
We are seeking a versatile and pragmatic UX Researcher to support the development of digital health products by translating user behavior, research findings, and product analytics into actionable insights. This role focuses on hands-on research execution, cross-functional collaboration, and delivering clear, structured recommendations that directly inform product decisions. As part of Alcon's Digital function, you will contribute to building intuitive, data-informed, and user-centered digital experiences across our product ecosystem. This role is ideal for a UX Researcher who thrives in a fast-paced, evolving environment and enjoys turning complex data into practical product insights at our Fort Worth, TX or Warsaw, Poland site. In this role a typical day will include:

  • Plan and execute end-to-end UX research across the product lifecycle, from discovery to validation.
  • Apply a mix of qualitative and quantitative methods (e.g., interviews, usability testing, surveys, analytics review).
  • Analyze user behavior and product performance data to identify trends, patterns, and opportunities.
  • Translate research findings and analytics into clear, actionable recommendations for Product, Design, and Engineering teams.
  • Synthesize complex information into simple, structured, and easy-to-consume outputs for stakeholders.
  • Collaborate cross-functionally to inform product decisions and prioritization.
  • Contribute to improving research workflows, templates, and best practices within a growing UX practice.
  • Support iterative product development through continuous feedback and validation.
  • Explore and apply AI tools or emerging technologies to improve research efficiency and insight generation.


WHAT YOU'LL BRING TO ALCON:
  • Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs;Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
  • The ability to fluently read, write, understand, and communicate in English
  • 5 Years of Relevant Experience
  • 5 years of experience in UX Research, Product Research, or a related field.
  • Strong generalist skill set across qualitative and quantitative research methods.
  • Ability to translate data into practical, tactical product recommendations.
  • Strong communication and storytelling skills with a focus on clarity and structure.
  • Experience working in cross-functional product teams.
  • Ability to operate effectively in fast-paced and ambiguous environments.


Preferred qualifications:
  • Experience in healthcare, medical devices, or ophthalmology.
  • Experience working with UX research and product tools such as Dovetail (insight management), Maze (testing), Airtable (tracking/workflows) or similar platforms.
  • Experience leveraging AI tools to support research synthesis or analysis.
  • Experience working with product analytics or behavioral data (e.g., usage metrics, funnels, engagement data).


HOW YOU CAN THRIVE AT ALCON:
  • Benefit from working in a highly collaborative environment.
  • Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
  • Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!
  • Research outputs are clear, structured, and easy for stakeholders to understand.
  • Insights lead to tangible product improvements and decisions.
  • Analytics and research are combined to provide practical, actionable guidance.
  • Work simplifies complexity rather than adding to it.
  • Strong collaboration with Product and Design teams.
  • Travel Requirements: 10%
  • Relocation assistance: Yes
  • Sponsorship available: No


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About Alcon

Alcon is a global medical company specializing in eye care products and services. The company's products include surgical equipment, contact lenses, and eye drops. Alcon was founded in 1945 and is headquartered in Baar, Switzerland. The company operates in over 70 countries and has over 20,000 employees. In 2019, Alcon became an independent publicly traded company after being spun off from Novartis.
Learn more about Alcon
Size
24,389 employees
Market Cap
$33.3 billion
Industry
Founded
1945
NASDAQ

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