Tech Mahindra

UX Researcher - AI & Quantitative Specialist

Tech Mahindra$90K — $115K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-15 years of professional experience in UX research or a related field
  • Demonstrable experience using AI tools in research
  • Strong quantitative research skills, including survey design and analysis
  • Hands-on experience with behavioural data analysis using tools like Power BI or Amplitude
  • Solid grounding in both qualitative and quantitative research methods

Responsibilities

  • Design and execute large-scale quantitative studies and analyse results
  • Apply various statistical methods confidently to research data
  • Build actionable insights from quantitative data to inform product decisions
  • Extract and interpret behavioural data to tell compelling stories
  • Lead AI research initiatives from scoping to delivery
  • Collaborate on AI-assisted processes and frameworks with the team
  • Support team members in upskilling and integrating AI into research workflows

Benefits

  • Medical, vision, dental, life, and disability insurance
  • Paid time off, including holidays, parental leave, and sick leave
  • Potential bonuses or variable pay based on performance
  • Collaborative work environment focused on emerging AI practices
Full Job Description
Job Summary

Role : UX Researcher - AI & Quantitative Specialist

Location : San Jose, CA

Exp : 7 to 15 Years

Onsite/ Remote: Day 1 Onsite at customer location

We are looking for a curious, data-savvy UX Researcher to join our team as a contactor. You will help accelerate our journey toward an AI-Native research practice by bringing hard-won external experience in using AI tools within research workflows, and by embedding behavioural data fluency across the team. You will work closely with the Head of UX Research and collaborate regularly with Researchers, Designers, and Product Managers. The team is actively building an AI-native research practice - you won't be joining something fully formed. You'll help shape it.

What You'll Do

Quantitative Research & Statistics
• Design, execute, and analyse quantitative studies including large-scale surveys, concept tests, and benchmark studies [MUST HAVE]
• Apply statistical methods confidently: significance testing, regression analysis, factor analysis, conjoint, MaxDiff, and more [MUST HAVE]
• Build clear, insight-led outputs from quantitative data that drive product and business decisions [MUST HAVE]

Behavioural & Product Data Analysis
• Extract, interpret, and storytell with behavioural data from platforms such as Power BI, Amplitude, Mixpanel, or similar [MUST HAVE]
• Triangulate product usage data with primary research to surface richer, more actionable insights [MUST HAVE]

Cross-Team AI Acceleration
• Lead AI research initiatives end-to-end - from scoping to delivery - while actively partnering with fellow researchers throughout [MUST HAVE]
• Work alongside researchers across the team to co-develop AI-assisted processes, templates, and playbooks that embed into everyday ways of working [MUST HAVE]
• Collaborate with researchers on shared AI projects, bringing structure and momentum while creating space for others to upskill alongside you

What We're Looking For

Non-Negotiables
• Demonstrable experience using AI tools within a research context - not just awareness, but active application [MUST HAVE]
• Strong quantitative research skills: survey design, statistical analysis, and insight generation [MUST HAVE]
• Hands-on experience pulling and interpreting behavioural data from Power BI, Amplitude, or equivalent platforms [MUST HAVE]
• Solid grounding in mixed-methods research - you can move fluently between qual and quant [MUST HAVE]
• Experience creating or leading AI-related research initiatives, not just participating in them [MUST HAVE]
• Familiarity with research tooling: UserTesting, Qualtrics, Airtable, Maze, or similar.
• Experience in Foresight or Strategic Foresight research - scenario planning, horizon scanning, trend analysis, or futures methodologies.

The pay range for this role is $90k- $115k per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate.

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