Job Title: UX Designer
Location: Washington, DC
Type: Direct Hire
Work Model: 3 days onsite
Security Clearance: DOD Secret Clearance Required Role Overview: Actively searching for a UX Designer with an active DOD Secret Clearance to join our team.
The UX Designer will create intuitive, user-centered designs for DOD enterprise applications, focusing on usability, accessibility, and visual appeal. This role collaborates with cross-functional teams including developers, product managers, and business analysts-to deliver modern, responsive solutions that meet both user needs and federal security standards. Candidates must hold a DOD Secret Clearance and be a U.S. Citizen.
Key Job Responsibilities - Conduct user research (interviews, surveys, workshops, usability studies) with Soldiers, HR professionals, and commanders to capture pain points and requirements.
- Create user personas and journey maps tailored to DOD operational environments.
- Apply Human-Centered Design (HCD) principles throughout the design lifecycle, including research, prototyping, and usability testing.
- Create interactive prototypes, wireframes, and user interfaces using Figma and Adobe XD.
- Document all design artifacts (wireframes, style guides, workflows) in contract management tools and obtain approvals through DOD governance processes.
- Support continuous UX improvement through feedback loops and usability metrics (e.g., System Usability Scale scores, task success rates).
- Develop modular, responsive UI components based on U.S. Web Design System (USWDS) 3.0 and DOD-specific branding standards.
- Ensure mobile-first, accessible design for web and mobile platforms, meeting WCAG 2.1 AA and Section 508 compliance.
- Integrate analytics and dashboards (Kibana, Oracle Analytics) to support real-time decision-making and user experience improvements.
- Embed in-app guidance (Oracle Guided Learning) and AI-powered support (Oracle Digital Assistant) for training and onboarding.
- Ensure all designs comply with DOD cybersecurity, accessibility, and audit requirements.
Required Skills & Experience - DOD Secret Clearance and U.S. Citizenship.
- 3+ years of experience in UX design, including enterprise-scale applications.
- Proficiency with Figma, Adobe XD, and USWDS 3.0.
- Experience conducting user research, usability testing, and applying HCD principles.
- Strong communication and collaboration skills.
- Familiarity with DOD HR/pay processes and enterprise application design.
- Experience developing accessible, mobile-first, and responsive interfaces.
- Ability to document and present design artifacts for DOD governance and approval.
Preferred Qualifications - Bachelor's degree in information technology, Multimedia Design, or related field.
- Experience with analytics platforms (Kibana, Oracle Analytics) and in-app guidance tools (Oracle Guided Learning).
- Experience integrating AI-powered support and chatbots (Oracle Digital Assistant).
- Knowledge of DOD cybersecurity, accessibility, and audit standards.
