Amazon

UX Designer, Amazon Delivery Experience

Amazon • $117K — $160K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of design experience in UX/UI roles
  • Proficient in user data acquisition through usability studies
  • Skilled in creating user personas and journey maps
  • Experience in collaborative design with developers
  • Display an online portfolio showcasing design work
  • Familiar with AI tools and designing AI-enabled solutions

Responsibilities

  • Lead UX design for digital products including self-service tools and insights dashboards
  • Evaluate design efficiency through user research and usability testing
  • Identify and explore opportunities for AI integration in products
  • Collaborate with cross-functional teams during planning cycles
  • Simplify complex financial processes into user-friendly interfaces
  • Create wireframes, prototypes, and specifications for digital products
  • Iterate design solutions based on user feedback and technical constraints
  • Maintain design consistency across platforms by applying established patterns

Benefits

  • Comprehensive health insurance options including medical, dental, and vision
  • 401(k) matching to help secure financial future
  • Generous paid time off policy to support work-life balance
  • Parental leave to support new parents
  • Access to mental health and wellness support services
  • Flexible spending accounts for various health-related expenses
  • Adoption and surrogacy reimbursement support
Full Job Description
Key job responsibilities

- Lead end-to-end UX design for digital products including self-service tools, insights dashboards, and auditing interfaces

- Evaluate design performance through user research, usability testing, and performance metrics

- Explore and integrate AI: identify opportunities to use AI in work processes and product features to unlock innovation and strategic thinking

- Collaborate strategically with partners in planning cycles

- Simplify complexity and translate complex financial processes into glanceable, obvious interfaces

- Create wireframes, prototypes, and specifications

- Iterate quickly, develop multiple solutions, and refine based on user feedback and technical constraints

- Apply patterns to ensure consistency and accelerate partners

- Advocate for design decisions with supporting context including user research, business goals, and technical constraints

- Present and share design work with product teams, engineering leadership, and senior stakeholders

A day in the life

As a UX Designer on the ADX Experience team, you'll design solutions for partners and business owners managing dozens of active routes at once, people who live in these tools all day, watching progress, catching exceptions, and troubleshooting drivers remotely. Collaboration with product managers, engineers, researchers, and other designers will help you understand customer needs and shape strategic planning.

About the team

Our team is part of the broader Amazon Delivery Experience design organization that includes teams focused on operational and transportation experiences critical to the success of the holistic delivery journey. We value individuals who drive inspiration, collaboration, and connection by bringing their authentic selves to work and respecting everyone's unique voices. We love complex problems, growing in fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that inform the collective design and increase customer empathy across Amazon. Our creative work impacts millions of customers worldwide and we are proud to be a part of it.

BASIC QUALIFICATIONS

- 3+ years of design experience

- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

- Experience working in a collaborative team and working directly with developers for implementation of designs

- Have an available online portfolio

- Experience using AI tools to work and design, and experience designing AI-powered solutions

PREFERRED QUALIFICATIONS

- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 117,800.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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