CVS Health

Utilization Management Clinician Behavioral Health

CVS Health$60K — $129K *
US-AnywhereRemote in Arizona, US
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active, unrestricted clinical licensure such as LCSW, LMFT, LMSW, LPC, or RN.
  • 3-5 years of clinical experience in behavioral health.
  • Strong clinical assessment and decision-making skills.
  • Knowledge of medical terminology and utilization management.
  • Ability to manage sensitive information professionally.
  • Effective communication and collaboration skills.
  • Willingness to work in MST or PST.

Responsibilities

  • Lead utilization management processes for behavioral health services.
  • Conduct comprehensive assessments of behavioral health needs.
  • Collaborate to develop individualized care plans for members.
  • Coordinate documentation and communication regarding utilization management.
  • Analyze clinical documentation to ensure quality and compliance.
  • Stay updated on guidelines and trends in behavioral health.
  • Facilitate effective communication among stakeholders and community organizations.
  • Coach and guide the UM team towards best practices.
  • Contribute to quality improvement initiatives in utilization management.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Paid time off to encourage work-life balance.
  • Retirement savings options for financial security.
  • Wellness programs to support overall well-being.
  • Resources for physical, emotional, and financial health.
Full Job Description
UM Clinician - Behavioral Health (Aetna Student Health)

Make an impact on student mental health through clinical expertise and care coordination. Join the Aetna Student Health Behavioral Health team and play a key role in ensuring members receive appropriate, high-quality behavioral health services through effective utilization management.

What You'll Do
  • Provides high-level scope of role and leadership in the utilization management process for behavioral health services, ensuring effective and appropriate utilization of resources.
  • Conducts comprehensive assessments and evaluations of members' behavioral health needs, utilizing evidence-based criteria and clinical expertise to determine the most appropriate level of care and treatment options.
  • Supports the core purpose of the job by collaborating with providers, members, and multidisciplinary teams to develop individualized care plans that promote positive clinical outcomes and recovery.
  • Applies in-depth knowledge and clinical skills to coordinate, document, and communicate all aspects of the utilization/benefit management program with assigned patients.
  • Reviews and analyzes clinical documentation, treatment plans, and progress notes to ensure compliance with medical necessity criteria and quality standards, providing recommendations for care coordination and resource optimization.
  • Stays updated on industry guidelines, evidence-based practices, and emerging trends in behavioral health, utilizing this knowledge to inform decision-making, enhance clinical practice, and improve the quality of provided care.
  • Collaborates with stakeholders, such as providers, care managers, and community organizations, to establish effective communication channels that promote care coordination efforts and facilitate the resolution of UM inquiries and concerns.
  • Provides coaching and guidance to support the professional development of the UM team, promoting adherence to clinical guidelines, accuracy in documentation, and effective utilization management practices.
  • Ensures a culture of continuous improvement and best practices by participating in quality improvement initiatives, contributing to the development of UM policies and procedures, and striving for excellence in behavioral health utilization management.

WHAT YOU BRING - REQUIRED
  • Active, unrestricted, independent clinical licensure in good standing, such as:
    • LCSW (Licensed Clinical Social Worker)
    • LMFT (Licensed Marriage and Family Therapist)
    • LMSW (Licensed Masters Social Worker)
    • LPC (Licensed Professional Counselor)
    • RN (Registered Nurse)
  • 3-5 years of behavioral health clinical experience
  • Strong clinical assessment, problem-solving, and decision-making skills
  • Knowledge of medical terminology and utilization management principles
  • Ability to manage sensitive information with professionalism and discretion
  • Strong communication and collaboration skills
  • Must be willing to work in MST or PST

Preferred Qualifications
  • 3-5 years of Managed Care or Utilization Management experience
  • Experience reviewing behavioral health services and treatment plans
  • Familiarity with care coordination and interdisciplinary collaboration
  • Knowledge of digital literacy skills

Education
  • Bachelor's or Master's degree in a relevant field, or equivalent professional training and qualifications
    • Bachelors in Nursing, Master's in Social Work/Counseling/Psychology

Why Join Us?
  • Opportunity to support behavioral health outcomes for college and university students
  • Collaborative, mission-driven team environment
  • Meaningful work that influences quality, access, and appropriate utilization of behavioral health services
  • Professional growth within a leading healthcare organization

If you're passionate about behavioral health and want to use your clinical expertise to improve access to quality care, we'd love to hear from you. Apply today!

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$60,522.00 - $129,615.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/08/2026

About CVS Health

Omnicare provides comprehensive pharmaceutical services to patients and providers across the United States. As the market-leader in professional pharmacy, related consulting and data management services for skilled nursing, assisted living and other chronic care settings, Omnicare leverages its unparalleled clinical insight into the geriatric market along with some of the industry's most innovative technological capabilities to the benefit of its long-term care customers. Omnicare also provides key commercialization services for the bio-pharmaceutical industry through its Specialty Care Group.

CVS Health Careers

Joining CVS Health presents a unique opportunity to advance your career in a company where innovation, leadership, and growth go hand in hand. As a leader in the healthcare industry, CVS Health is more than just a pharmacy. We are a team of professionals dedicated to improving lives and optimizing health outcomes.

Work You’ll Do

At CVS Health, you will be part of a culture that values diversity and inclusivity, fostering an environment where every team member’s contribution is valued. Engage in meaningful work that directly impacts lives, driving innovation in healthcare services and solutions.

Explore Job Opportunities

Whether you’re looking for a position in pharmacy services, corporate leadership, or in-store management, CVS Health offers a variety of employment opportunities that will help you harness your skills and thrive professionally. Our job opportunities span across a wide range of professional fields and geographic locations, ensuring that your career at CVS Health aligns with your professional goals and lifestyle.

Internship Programs

Kickstart your career with CVS Health through our internship programs. These opportunities are designed for ambitious students eager to develop their skills in a real-world setting. Internships at CVS Health are not only about gaining work experience but also about making meaningful contributions to our ongoing projects.

Professional Growth and Development

CVS Health is committed to the professional growth of our employees. With access to cutting-edge technology, industry-leading experts, and comprehensive diversity training, our team members are equipped to lead and innovate. We support career advancement through professional development programs, leadership training, and opportunities for networking and internal mobility.

Benefits and Culture

Our employees enjoy a range of benefits that reflect our commitment to their well-being and success. From health and wellness benefits to professional development programs, CVS Health is dedicated to ensuring our team members have the resources they need. Our inclusive culture encourages collaboration and continuous learning, making CVS Health a place where you can grow and succeed.

Join Our Team

Ready to take the next step in your career? Explore the open positions at CVS Health that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

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Don’t just look for a job. Look for a place where you can be a part of something bigger. Visit our careers page to find the position that’s right for you and join a team that values innovation and leadership in healthcare.

READ CAREERS BLOG

Stay ahead in your career with insights from those who know CVS Health best – our team. Learn from their experiences and get insider tips that can help you succeed in your next interview, craft a standout resume, and build a career you’re proud of at CVS Health.
Learn more about CVS Health
Size
300,000 employees
Market Cap
$122 billion
Industry
Net Income
$7.1 billion
Founded
1963
5 Year Trend
+10.5%
Revenue
$268.7 billion
NASDAQ

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