$35.37 - $53.05 Hourly

$73,568 - $110,352 Annually

This position is a Pay Band C10

Posting Details

Department Name: Water Protection Division
Program Area: Drinking Water Bureau

Why does the job exist?

This position will provide technical support to the Utility Operator Certification Program (UOCP). Primarily, this position will review applications for examination and renewals for all levels of water and wastewater operator certification in the State of New Mexico. This position will also maintain data and information related to training and testing events. This position will regularly provide customer service to existing and prospective utility operators regarding the program and certification requirements and potentially conduct compliance investigations related to the Utility Operator Certification Regulations as needed.

How does it get done?

- Providing administrative support and guidance to team members and the regulated community
- Implementing including but not limited to, reviewing and adhering to Standard Operating Procedures, regulations, and providing consistent support to team members in the implementation of new procedures
- Creating and reporting documentation (numerical and written) to Team Lead and Program Manager related to meeting requirements for compliance purposes, grant reporting, information requests, and providing evidence for legal purposes. This may include acting as subject matter expert witness in legal proceedings
- Interpretation of regulatory requirements and response to inquiries related to applicability to certification of utility operators
- Managing requests for accommodations in accordance with the Americans with Disabilities Act
- Building and maintaining positive relationships with internal and external customers including state and federal partners; current and prospective utility operators; water utility representatives and local government officials

Who are the customers?

- New Mexicans to protect and restore the environment
- Occasional contact with external Federal, State and Local regulatory bodies as well as contractors and environmental not for profit organizations
- Internal staff

Ideal Candidate

Ideal candidate will have experience in the following:
- Performing operations and maintenance of drinking water and/or wastewater systems or facilities, water resources, water quality, or laboratory testing of water
- Administering or implementing utility operator certification programs
- Preparing clear, concise written communication and providing effective verbal communication
- Delivering high quality customer service
- Applying intermediate to advanced knowledge of public water system operations and best practices for operating public drinking water and wastewater utilities

Minimum Qualification

Bachelor's Degree in Physical, Natural, or Environmental Science, Soil Science, Engineering, or Chemistry and four (4) years of experience in public/environmental health, environmental science, animal science, natural science, biological science, physical science, air quality management, engineering, chemistry, geology, hazardous waste management, wildlife management, and/or water resources. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience

Employment Requirements

Must possess and maintain a valid driver's license. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage under sometimes stressful situations as well as outside of the office. Some sitting, standing, bending and reaching may be required. Must be able to lift 50 lbs.

Supplemental Information

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Agency Contact Information: Brian Bennon, (505) 819-8010 or Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
For more information on how to apply, please check out the Application Guide: link

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.