Utility Chief Information Officer

City of El Paso, TX

$143K — $204K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or higher in IT, MIS, Computer Science, or related field.
  • 6+ years of supervisory system administration or design, analysis, and implementation experience.
  • Valid Texas Class 'C' Driver's License or equivalent.
  • Proven experience in network security and systems management.
  • Strong analytical skills for budget management and feasibility studies.

Responsibilities

  • Oversee design and implementation of IT systems and services.
  • Evaluate and integrate new systems to enhance efficiency.
  • Provide end-user support and training on current technologies.
  • Manage budget expenditures and analyze project reports.
  • Develop and enforce policies and procedures for IT compliance.
  • Present IT initiatives to management and the Public Service Board.
  • Supervise and guide IT staff, conducting performance evaluations.

Benefits

  • Comprehensive health benefits including medical and dental.
  • Retirement plans with city contributions.
  • Provisions for professional development and training.
  • Paid time off including holidays and vacation days.
Full Job Description
Salary: $143,897.45 - $204,611.87 Annually
Location : Various Locations within the City of El Paso, TX
Job Type: Unclassified
Job Number:
Department: El Paso Water Utilities
Opening Date: 08/27/2026
Closing Date: 9/1/2026 11:59 PM Mountain
FLSA: Exempt
Max Number of Applicants: 75

Requirements
MOS Codes: 3E490 (Air Force), 002781 (Navy), 8848 (Marine Corps)
Education and Experience: Bachelor's Degree or higher in Information Technology, Management Information Systems, Computer Science, or a related field, and six (6) years of supervisory system administration or supervisory system design, analysis, and implementation experience.
Licenses and Certificates: Valid Texas Class "C" Driver's License or equivalent from another state by date of appointment.

General Purpose
Under administrative direction, plan, direct, and oversee the Utility's information technology functions to achieve business goals by fostering innovation and ensuring the evaluation, prioritization, deployment, and sustainment of current and future IT systems across the organization.

Typical Duties
Oversee the design, development, implementation, and maintenance of centralized information technology systems. Involves: Providing leadership and direction to key short and long-range technology initiatives on systems development, network security, communication, and records management systems. Analyze and confer with managers and supervisors to maximize utilization of current systems, implement and integrate new and updated systems, and provide alternative solutions for increasing efficiency. Evaluate the feasibility of testing, repairing, performing preventative services, and upgrading computer systems with minimal disruptions to Utility services. Oversee the provision of end-user support services, training, and security precautions. Review security and emergency planning of the network for approval and implementation. Manage budget expenditures and analyze project budget reports to calculate project expenses and identify excessive expenditures. Develop, implement, and review policies and procedures to ensure adherence to information technology. Present before management and the Public Service Board on information technology initiatives.

Direct department administration. Involves: Providing strategic direction, developing and measuring organizational performance goals. Conduct cost-benefit or other analyses. Prepare and manage annual budget. Prepare bid specifications, evaluate vendor responses, recommend new equipment or software, and evaluate contractor/vendor performance. Review and approve invoices to initiate vendor payments and contract compliance. Maintain inventory, personnel records, and procurement documents. Direct preparation of project and technical specifications.

Supervise assigned staff. Involves: Schedule, assign, instruct, guide, and check work. Appraise employee performance and review evaluations by subordinates. Provide for training and development; enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate, and maintain harmony. Interview applicants and determine hiring, termination, transfer, discipline, or other employee status changes.

General Information
For complete job specification, click
Note: This is an unclassified contract position
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
Please note: Applicants with foreign diplomas, transcripts and degrees must have all documents translated and evaluated by an agency of the National Association of Credential
Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit for more information.
A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete.
To qualify for this position, the required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.
Determined by agreement
01

Do you have a Bachelor's Degree or higher in Information Technology, Management Information Systems, Computer Science, or a related field?
  • Yes
  • No

02

Please select your level of supervisory system administration or supervisory system design, analysis, and implementation experience
  • Six (6) or more years of supervisory system administration or supervisory system design, analysis, and implementation experience.
  • Five (5) or less years of supervisory system administration or supervisory system design, analysis, and implementation experience.

03

Do you have a valid USA driver's license? If so, what type of driver's license do you have?
  • Texas Class A - CDL or equivalent from another state.
  • Texas Class B - CDL or equivalent from another state.
  • Texas Class C or equivalent from another state.
  • No, I do not have a valid driver's license.

04

Applicants with foreign diplomas, transcripts and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Have you had your diploma, transcripts, degree or other required documents translated and evaluated by an agency of NACES?
  • Yes, it has been translated and certified and I can provide documentation upon a job offer.
  • No, I have not had my degree translated and certified.
  • N/A - my degree is from an accredited U.S. university or college.

05

Candidates will be evaluated based on the information provided on the application and the completeness of the responses to the Supplemental Questions. The following will disqualify you from moving forward in the recruitment process.-Failure to fully detail all work experience and job duties.-Failure to fully detail all lead, supervisory and managerial experience and duties if required. -Overlapping dates of work experience.-Copying and pasting directly from the job specification.-Responses referring to your résumé.
  • I acknowledge I have read and understand the above information.

Required Question

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