Utilities Manager

City of Kingman, AZ

$85K — $119K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field preferred.
  • 5+ years in water/wastewater utility operations or public infrastructure services.
  • 2+ years of supervisory experience in utility operations or related fields.
  • Knowledge of human resources principles and workforce development practices.
  • Valid Arizona Driver's License or ability to obtain within 30 days.

Responsibilities

  • Lead and oversee the operation and maintenance of water and wastewater utility systems.
  • Monitor system performance and direct corrective actions for reliability and service continuity.
  • Develop and implement strategies for workforce training and employee engagement.
  • Ensure compliance with regulatory standards and manage necessary reporting.
  • Assist in budget development and monitor utility expenditures.

Benefits

  • Excellent medical, dental, and vision insurance with telemedicine options.
  • Flexible spending and health savings accounts supported by employer contributions.
  • Employer-paid basic life insurance coverage for employees and dependents.
  • Comprehensive well-being platform with annual participation incentives.
  • Generous leave policies including vacation, sick leave, and additional types of leave.
Full Job Description
Salary : $85,592.00 - $119,849.60 Annually
Location : City of Kingman, AZ
Job Type: Full Time
Job Number: 2978
Department: Public Works
Opening Date: 07/22/2026
Closing Date: 8/5/2026 5:00 PM Arizona
Budgeted Min: $41.15
Budgeted Max: $49.39
Additional Information: This position is posted with the full salary range indicating future potential earnings; however, the actual hiring salary for this position is dependent upon relevant experience and qualifications above minimum requirements and position funding. Therefore, all starting salaries above the midpoint require further review and additional approval.

UTILITIES MANAGER

PUBLIC WORKS
Learn more about our
POSITION IS FLSA EXEMPT
We're looking for a Utilities Manager who will provide leadership, oversight, and technical direction for the City's water and wastewater utility systems. This role supports daily operations, regulatory compliance, infrastructure stewardship, and continuous improvement of utility services that protect public health, support responsible growth, and sustain essential community services.

About You:
If you are a strong leader who can balance technical utility expertise with sound judgment, workforce accountability, safety, customer service, and clear communication, this position may be for you. The ideal candidate understands that successful utility management depends on reliable systems, well-trained employees, accurate data, proactive compliance, and disciplined follow-through.

What You'll Need To Be Successful In This Role

  • Demonstrated ability to lead and develop a high-performing utility workforce, including experience with coaching, accountability, employee development, and performance management.
  • Working knowledge of human resources principles, including employment practices, policy application, employee relations, corrective action, and workplace investigations.
  • Ability to partner effectively with Human Resources and Public Works leadership to support workforce planning, succession development, organizational change, and employee engagement.
  • Practical understanding of enterprise fund operations, utility rate considerations, infrastructure lifecycle planning, and the relationship between operational decisions and long-term financial sustainability.
  • Commitment to public health, environmental stewardship, safety, customer service, transparency, and continuous improvement.

Minimum Qualifications
  • Bachelor's degree in Environmental Science, Public Administration, Civil Engineering, Engineering Technology, Utility Management, Business Administration, or a closely related field is preferred.
  • Minimum of five (5) years of progressively responsible experience in water, wastewater, utility operations, environmental compliance, or public infrastructure services.
  • Minimum of two (2) years of supervisory, lead, or management experience in utility operations, public works, or a closely related operational environment.
  • An equivalent combination of education, training, certifications, and experience that provides the required knowledge, skills, and abilities may be considered.
  • OR an equivalent combination of education, experience and training equivalent to the above minimum requirements.
  • Valid Arizona Driver's License or ability to obtain within 30 days of employment.

Special Requirements
  • ADEQ Grade 4 certifications in Water Distribution, Wastewater Treatment, and Wastewater Collections are highly desirable.
  • Ability to obtain or maintain certifications necessary to support Operator in Responsible Charge/Lead Operator responsibilities.

What You'll Do For The City Of Kingman
Utility Operations & System Performance (25%) - In this role you will be responsible for planning, organizing, and overseeing the operation and maintenance of the City's water production, treatment, storage, distribution, wastewater collection, treatment, reclamation, and related utility infrastructure.Additionally, you will monitor system performance, identify operational concerns, and direct corrective or preventive actions to maintain reliability, resiliency, and service continuity.
Leadership & Workforce Development (20%) - You will be responsible for providing leadership, supervision, coaching, and direction to assigned utility supervisors and staff. This entails establishing clear expectations, monitoring performance, and promoting accountability, professionalism, teamwork, and consistent service delivery.Supports recruitment, training, certification development, succession planning, and employee engagement within utility operations.
Regulatory Compliance & Environmental Stewardship (20%) - In this role, you will be responsible for overseeing required regulatory reporting, sampling coordination, permitting support, compliance records, and timely response to agency inquiries, inspections, audits, and corrective actions. This requires ensuring compliance with applicable federal, state, and local requirements, including Arizona Department of Environmental Quality (ADEQ), Environmental Protection Agency (EPA), Arizona Department of Water Resources (ADWR), and permit-related obligations.
Fiscal Stewardship & Asset Management (20%) - Assists in developing and administering utility operating and capital budgets, including monitoring expenditures, staffing needs, materials, equipment, contracts, and service demands. Support utility rate analysis, cost-of-service evaluation, enterprise fund planning, and financially sustainable utility operations.Identifies infrastructure needs and supports asset management, lifecycle planning, equipment replacement, preventative maintenance, and capital improvement prioritization.Uses data, operational trends, and field knowledge to recommend practical improvements to system performance, efficiency, and resource allocation.
Capital Planning, Coordination & Public Engagement (15%) - Supports the planning and implementation of Capital Improvement Program (CIP) projects related to water and wastewater infrastructure. Reviews operational impacts of proposed development and infrastructure projects, helping ensure utility systems can support current service demands and future growth. Prepares and presents reports, operational updates, recommendations, and technical information to department leadership, City leadership, boards, commissions, regulatory agencies, or the public as assigned. Coordinates with Engineering, Development Services, consultants, contractors, and internal departments regarding utility impacts, system capacity, project planning, inspections, and infrastructure expansion.
Miscellaneous

Work Environment
The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Commitment to Safety and Wellness
It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. Supervisors are responsible for supervising and training workers in safe work practices. Supervisors must enforce company safety rules and work to eliminate hazardous conditions. Supervisors shall lead safety and wellness efforts by example.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes.

Health
  • Excellent medical, dental and vision insurance
    • Telemedicine available at $0 cost-sharing through AZ Blue Telehealth for general medical and behavioral health.
  • Flexible spending (FSA) or health savings accounts (HSA)
    • The City of Kingman offers a maximum allocation of $35.41 per pay period for individual coverage and up to $70.83 per pay period for family coverage towards the employee's Health Savings Account (HSA). Over the span of 24 pay periods, this totals a maximum of $850 for individual coverage and up to $1,700 for family coverage. Contributions are typically available approximately 5-7 business days after each pay date.
  • Employer-paid group basic life insurance coverage for employee and dependents on medical plan
    • Supplemental group insurance and third-party options available
  • Personify Health, our comprehensive well-being platform designed to push you towards good health in mind, body and spirit
    • Participation incentives with up to $300 redeemable annually
  • Digbi Health, a gut-microbiome and genetics-based virtual care program designed to support individuals with obesity, diabetes, digestive disorders, and other chronic conditions.
  • Sword, a physical therapy program that can be done anywhere, anytime. Includes women's pelvic health therapy!
  • Multiple on-site preventative screenings and services
  • Work/Life support services through SupportLinc Employee Assistance Program (EAP)
    • Six free counseling sessions annually.

Leave
  • , including a floating birthday holiday each year.
  • 16-35 paid vacation days per year
    • 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs.
    • Shift fire personnel accrue leave at 1/3 more per pay period.


  • 3.69 sick hours per pay period (approx. 9-12 sick days per year)
    • Shift fire personnel accrue leave at 1/3 more per pay period.
    • Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked.
  • Other leave types available, including bereavement, military training, and jury duty.
  • Leave donation program

Financial
  • Tuition reimbursement up to $4,500 annually
  • Shift differential pay (2nd & 3rd shift)
  • Bonus Programs
  • Skill-based, Certification & Bilingual Pay
  • Clothing Allowance for Uniformed Personnel

Recognition & Appreciation
  • Service Awards at 5 ($500), 10 ($1000), 15 ($1500), 20 ($2000)+ years of service
  • Mission, Vision, Values (MVV) Excellence Awards
  • Safety Awards
  • Biannual All-Employee BBQ Lunch
  • Annual Employee Pool Party

Retirement
  • City matching to AZ State Retirement System & Long Term Disability (ASRS)
  • Additional retirement solutions available through optional third-party on pre-tax basis, including 457-deferred compensation and Roth IRA.

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