M9 Solutions

User Experience Designer

M9 Solutions • $60K — $180K *
Fort Washington, MD 20744In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Active TS security clearance required.
  • Bachelor's degree or equivalent practical experience.
  • 5+ years of relevant experience in user experience design.
  • Experience with Section 508 compliance and accessibility standards.
  • Strong skills in collaboration with UX, IT, and communications teams.
  • Detail-oriented in maintaining design standards and documentation.

Responsibilities

  • Oversee visual design efforts to ensure accessibility and compliance with Section 508.
  • Build relationships with marketing, branding, and UX leaders for creative solution planning.
  • Develop prototypes of user interfaces that align with user feedback and design standards.
  • Ensure responsive designs follow current best practices.
  • Manage application release and change control processes effectively.
  • Conduct usability testing sessions and analyze results for actionable insights.
  • Provide customer service support for accessibility complaints and testing.

Benefits

  • Access to comprehensive employee benefits through M9 Solutions.
  • Opportunities for professional development and training.
  • Engagement in meaningful projects impacting government clients.
Full Job Description
User Experience Designer to work on-site in support of a government contract for a client located in Washington, DC. An active TS clearance is required.

Responsibilities
  • Oversees all visual design efforts to support general accessibility and Section 508 compliance.
  • Develops and maintains relationships with key peers in marketing, branding, UX leaders, IT leaders, and others to identify and plan creative solutions.
  • Develops proof-of-concepts and prototypes of easy-to-navigate user interfaces (UIs) that consist of web pages with graphics, icons, and color schemes that are visually appealing to provide a consistent look and feel that incorporates user experience feedback.
  • Ensures the use of responsive designs based on current best practices.
  • Develops, maintains, and ensures compliance of application release management, outage management, and change control processes and standards.
  • Defines, creates, communicates, and manages resource plans and other required project documentation, such as style guides, and provides updates as necessary.
  • Shows familiarity with code, test, and debug documents and implements web applications using a variety of platforms.
  • Plans, recruits, and facilitates the usability testing of a system. Analyzes and synthesizes the results of usability testing to provide recommendations for change to a system.
  • Supports up to 12 Accessibility Liaison events to include presentation, meeting minutes, and follow-up action items.
  • Provides customer service desk support for Information and Communication Technology (ICT) accessibility complaints and ICT Accessibility testing.
  • Supports and leads accessibility related trainings to include Section 508 awareness, Creating Accessible Documents, and Fundamentals in Accessibility Training (FIAT) (up to 50 total trainings in a year).
  • Supports and provides subject matter expertise and customer support to system owners and technical personnel to ensure 100% of ICT systems are tested for Section 508 compliance and meet SharePoint site testing goals.
  • Creates and executes project plans, communication plans, and refined communications products for overall technology governance.
  • Establishes and maintains relationships with working-level stakeholders within and outside of the client, to include external partners.

Required Skills and Qualifications
  • TS security clearance.
  • Bachelor's degree or equivalent practical experience. In the absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level.
  • 5+ years of relevant experience.
  • Demonstrated experience developing and implementing Section 508-compliant designs, with a strong understanding of accessibility principles, usability testing, and inclusive design standards.
  • Proven ability to collaborate effectively with diverse stakeholders, including UX, IT, and communications teams, to deliver cohesive, user-centered digital experiences.
  • Strong attention to detail and ability to create, maintain, and enforce visual design standards, style guides, and documentation that support consistent branding and user experience across platforms.


Full-Time Employee Compensation
  • M9 Solutions' pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law.
  • M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits


Salary Range

$60,000-$180,000 USD

About M9 Solutions

M9 Solutions is an IT consulting and staffing firm that provides services to clients in a variety of industries, including healthcare, finance, and government. The company offers a range of services, including project management, software development, and data analytics. M9 Solutions was founded in 2010 and is headquartered in Durham, North Carolina.
Learn more about M9 Solutions
Size
50 employees
Industry
Information Technology
* Ladders Estimates

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