User Access Management Analyst

Pacific Life Insurance Company$93K — $114K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-5 years of Information Security experience, especially with directory services and IAM platforms.
  • Detailed knowledge of general security practices, particularly Identity and Access Management.
  • Strong analytical, problem-solving, and data management capabilities.
  • Ability to follow Standard Operating Procedures (SOP) in agile contexts.
  • Proven influence and partnership skills with stakeholders, including senior management.
  • Ability to create impactful metrics and documentation for the UAM program.
  • Demonstrates a commitment to continuous improvement.

Responsibilities

  • Grant and revoke user access to various Pacific Life applications and systems.
  • Apply least privilege principles to user access management.
  • Enforce security control policies to protect sensitive information.
  • Develop automation best practices for efficient user access management.
  • Conduct audits of user access management activities to ensure compliance.
  • Implement corrective actions for IT Security Access compliance issues.
  • Regularly update UAM operational policies in alignment with security standards.
  • Collaborate with teams to enhance user experience while adhering to IAM policies.
  • Support UAM communications and stakeholder metrics.

Benefits

  • Comprehensive medical, dental, and vision insurance with a Wellbeing Reimbursement Account.
  • Generous paid time off including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
  • Paid Parental Leave and Adoption Assistance Program.
  • Competitive 401k savings plan with company match and additional contributions.
Full Job Description
Job Description:

User Access Management (UAM) Analyst who will be responsible for day-to-day execution of user provisioning, deprovisioning, and access modification activities across enterprise platforms.

In this role, you will be responsible for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times. You will also collaborate and coordinate with end users within all Pacific Life divisions and business lines, other technologists and support staff to ensure service level agreements are met while keeping compliance and conformance to standards as top of mind. Finally, you will work to improve and track the maturity of the UAM services by showcasing the customer experience, productivity, accuracy/quality, and resiliency.

We're actively seeking a talented UAM Analyst to join our User Access Management team in Newport Beach, CA. This is a hybrid role, working in the office 4 days per week/1 day remote.

Standard business hours with rotating off hours on-call support.

How you'll help move us forward:
  • Grant and / or revoke user access to specific Pacific Life applications, systems, data and infrastructure based on individual user roles, permissions, and requirements.
  • Apply the principle of least privilege by way of administration of giving individual users within Pacific Life's systems access to the tools they need at the right time and for the right purpose.
  • Comply with and enforce Pacific Life's security control policies and procedures as they relate to access to resources, applications, systems, data and infrastructure in order to protect resources and sensitive information from cyber threats and to meet regulatory requirements.
  • Define best practice and development for automation of user access management using tools and technologies to streamline granting and revoking access to resources.
  • Monitor Pacific Life's compliance with Enterprise Information and Security Policy and Access Management Standard by performing regular audits of user access management activities.
  • Implement corrective actions to overcome any identified IT Security Access and Control Policy compliance errors and deficiencies.
  • Regularly review and update Pacific Life's user access management operational policies and procedures to ensure they comply with any changes in Pacific Life's Enterprise Information and Security Policy and Access Management Standard.
  • Partner with internal business and technical teams to ensure the user experience is top-notch while still fulfilling our IAM policies and standards.
  • Assist with UAM program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues.


The experience you bring:
  • 1-5 years Information Security experience, with knowledge of directory services, ITSM, and IAM platforms (e.g. MS Active Directory, MS Entra ID, ServiceNow, CyberArk, SailPoint)
  • Detailed knowledge and experience in general security practices, including Identity and Access Management.
  • Strong analytical, problem solving/troubleshooting, and data management skills.
  • Ability to follow Standard Operating Procedures (SOP) in an agile environment.
  • Proven ability to influence and build partnerships with business stakeholders, including at senior management levels, in multi-cultural environments.
  • Ability to create meaningful metrics and documentation to provide insights to drive the UAM program forward.
  • Ability to demonstrate continuous improvement.


What makes you stand out:
• BA/BS in Information Systems, Computer Science, Data Management or related field
• CISSP, CISM, CISA or other relevant security certifications
• PowerShell scripting experience preferred

#LI-TB1

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$45.00 - $55.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation


About Pacific Life Insurance Company

Pacific Life Insurance Company Careers

There has never been a more opportune time to join the dynamic team at Pacific Life Insurance Company—a leader in the insurance industry known for its commitment to innovation, leadership, and professional growth.

Work You’ll Do

Join Pacific Life Insurance Company’s esteemed team to assist in pioneering efforts that drive the insurance industry forward. At the intersection of technology, industry expertise, and digital innovation, Pacific Life Insurance Company stands as a beacon of transformative solutions and services. Lead in a unique position in the marketplace, leveraging deep industry knowledge and a commitment to digital innovation to enhance client experiences and outcomes. Engage with a diverse global team of business and technology advisors, helping clients navigate through their challenges with cutting-edge solutions. Collaborate with dedicated professionals who are at the forefront of integrating technology and insurance services to deliver exceptional results.

Introducing the Pacific Life Insurance Company Professional Growth and Development Initiative

The initiative aims to build a leading advisory team to guide some of the most well-known companies through their transformation journeys, utilizing innovative insurance solutions.

Do Innovative Work

Be part of a team that is not just the largest but the most knowledgeable in the insurance sector, with a focus on delivering targeted solutions through a depth and breadth of consulting experience that is unmatched.

Drive Innovation and Leadership

Work on a wide range of projects that harness the capabilities of Pacific Life Insurance Company’s robust technological and service-oriented frameworks.

Future-Proof Your Career

Advance your career with Pacific Life Insurance Company, where the opportunities for growth are vast, supported by comprehensive training, development, and certification programs.

Explore Job Opportunities and Internships

Discover various job opportunities and internship positions that allow you to bring your skills and passion to a team that values innovation and leadership. Pacific Life Insurance Company is committed to fostering a culture of diversity and inclusion, providing a platform for professional development and personal growth.

The Pacific Life Insurance Company Employment Experience

With a commitment to diversity training and a culture that promotes networking and professional growth, Pacific Life Insurance Company helps team members thrive in a supportive and dynamic environment. Clients and employees alike look to Pacific Life Insurance Company for leadership in creating industry-leading solutions that promote growth and innovation.

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