Position Summary...What you'll do...Role summary: The Senior Manager, Operations and Implementation, leads the planning, execution, and continuous improvement of multiple projects and programs by applying advanced operations expertise. This role establishes and enforces operational policies, develops business plans, and coordinates cross-functional activities to optimize performance and ensure compliance. The position fosters leadership development, drives operational excellence, and promotes a culture of accountability and collaboration. By leveraging data and stakeholder insights, the role supports strategic initiatives that enhance efficiency, safety, and customer value while maintaining alignment with company standards and ethical practices.
About the team: The team leads fulfillment operations and implementation, focusing on operational support, digital performance monitoring, and real-time issue resolution to ensure consistent execution across clubs. Utilizing digital tools and reporting, the team identifies risks, removes barriers, and coordinates solutions while aligning capacity and demand to maintain operational stability and service levels. They drive continuous improvement through effective project management, leadership, and communication, fostering collaboration across functions. The team is committed to operational excellence, supporting associates' development, and delivering reliable service to meet business objectives efficiently and effectively.
What you'll do: - Lead planning and execution of multiple projects and programs, ensuring alignment with operational goals.
- Develop, enforce, and update policies, procedures, and operational business plans to optimize performance and compliance.
- Collaborate cross-functionally to identify improvement opportunities and implement sustainable solutions.
- Manage resources, remove obstacles, and adjust performance to meet business priorities and standards.
- Provide leadership, coaching, and development opportunities to build a high-performing team.
- Communicate changes and strategies effectively to stakeholders to secure alignment and support.
- Promote adherence to company policies, ethics, and safety standards throughout operations.
What you'll bring: - Proven expertise in operations management with a track record of leading multiple projects and programs to successful execution.
- Strong leadership skills, including mentoring, coaching, and developing high-performing teams.
- Demonstrated ability to develop, implement, and improve operational processes and business plans aligned with strategic goals.
- Excellent communication skills to engage cross-functional teams and key stakeholders effectively.
- Experience in change management, driving continuous improvement, and adapting plans based on performance metrics.
- Ability to enforce policies, ensure compliance, and promote a culture of integrity and accountability.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
ㅤ
ㅤ
ㅤ
ㅤ
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years' experience in retail, production, operations management, or related area OR 6 years' experience in retail, production, operations management, or related area. 1 year's supervisory experience.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Intermediate functionality of Microsoft Office and Salesforce., Managing projects or client relationships in retail, healthcare, or related area., Master's Degree in business or related field
Masters: Business Administration
Primary Location...2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
