Position Summary...What you'll do...Role summary: The Manager, Strategic Account Management, leads the development and execution of key account strategies to drive business growth and customer satisfaction. This role involves building and maintaining strong stakeholder relationships, overseeing team performance, and ensuring alignment with company policies and ethical standards. The position requires analytical insight to interpret business metrics, guide sales forecasting, and identify improvement opportunities. By fostering collaboration and continuous learning, the manager supports operational excellence and delivers measurable results that align with organizational goals and customer needs.
About the team: The Marketplace Account Management Central Team supports seller growth on Walmart Marketplace by collaborating with multi-category sellers to provide a broad assortment with strong value and service. The team drives success for small and medium sellers through strategic planning, operational excellence, and cross-functional collaboration. Utilizing stakeholder engagement, data modeling, and relationship management, members deliver impactful business solutions. The team focuses on fostering productive partnerships, enabling seller growth, and aligning efforts with Walmart's standards to create lasting value for both customers and sellers.
What you'll do: - Develop and maintain strong relationships with key stakeholders to support business plans and initiatives.
- Lead strategic account planning, forecasting, and sales proposal development to meet customer and business objectives.
- Oversee team performance by mentoring, training, and providing development opportunities.
- Analyze business metrics and data models to identify improvement opportunities and inform decision-making.
- Ensure compliance with company policies, ethics, and standards while promoting continuous learning and adaptability.
- Drive onboarding processes and resolve escalations to enhance customer experiences.
- Facilitate effective negotiation and communication to achieve mutually beneficial outcomes.
What you'll bring: - Proven experience in stakeholder engagement and relationship management to support business initiatives and customer needs.
- Strong negotiation skills with the ability to develop compelling, fact-based arguments and achieve mutually beneficial outcomes.
- Expertise in interpreting business metrics, data models, and reports to inform strategic account planning and forecasting.
- Ability to lead and mentor teams, fostering accountability, continuous learning, and development opportunities.
- Knowledge of product features and value propositions to effectively support sales and assortment management.
- Commitment to ethical standards, integrity, and compliance in all business practices.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00
San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales
Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of America
