Position Summary...What you'll do...Role summary: The
Manager, WFS Seller Retention & Partnerships leads strategies and programs to improve seller retention, reduce attrition, and enhance the overall seller experience. This role proactively identifies at-risk sellers, drives re-engagement initiatives, oversees suspension recovery and appeals, and partners cross-functionally to remove seller pain points. Using data-driven insights, the manager develops scalable solutions that improve seller health, strengthen long-term engagement, and support WFS growth while serving as the voice of the seller and influencing strategic business decisions.
What you'll do: - Lead strategies and programs to improve WFS seller retention and reduce attrition.
- Proactively identify at-risk sellers using data and performance insights.
- Drive seller re-engagement, recovery, and appeals to improve seller health.
- Partner cross-functionally with Product, Operations, Seller Management, Trust & Safety, Policy, Legal, and Marketing teams to enhance the seller experience.
- Develop scalable processes, dashboards, and executive reporting to monitor seller health and program performance.
- Analyze seller trends and recommend data-driven solutions to improve retention and Marketplace growth.
- Serve as the voice of the seller by identifying pain points and influencing strategic business decisions.
What you'll bring: - Proven experience in partner relationship management and account strategy development.
- Strong analytical skills with the ability to assess performance using key performance indicators.
- Demonstrated capability in developing and executing business strategies to drive growth and operational efficiency.
- Effective communication skills to build and maintain relationships with internal and external stakeholders.
- Experience leading teams, providing coaching, mentoring, and fostering continuous learning.
- Ability to identify improvement opportunities and implement process enhancements.
- Commitment to ethical standards and compliance with company policies.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $70,000.00 - $130,000.00
Sunnyvale, California US-11656: The annual salary range for this position is $91,000.00 - $169,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
ㅤ
ㅤ
ㅤ
ㅤ
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in Business, Finance, or a related field. Option 2: 2 years' experience in Business Management, Finance, Omni-
Channel Merchandising, or a related area.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Experience in related area
Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of America
