Walmart

(USA) Director, UX Design

Walmart$169K — $338K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in UI/UX design or related area and 6 years' experience, or 8 years' experience in UI/UX and related fields.
  • 3 years' supervisory experience.
  • Design certification in relevant design methodologies is preferred.
  • Demonstrated expertise in creating inclusive digital experiences and knowledge of WCAG 2.2 AA standards.
  • Master's degree in a relevant field is a plus.

Responsibilities

  • Lead user experience strategy development based on user research and data analysis.
  • Collaborate with cross-functional teams to align UX with business goals.
  • Drive user journey mapping, storyboarding, and prototyping for better usability.
  • Manage stakeholder engagement through effective communication and presentations.
  • Oversee usability testing and iterate solutions based on user feedback.
  • Identify optimization opportunities for user experience and design processes.

Benefits

  • Health benefits including medical, vision, and dental coverage.
  • Financial benefits such as 401(k), stock purchase, and life insurance.
  • Paid time off including vacation, parental leave, and bereavement.
  • Short-term and long-term disability coverage.
  • Education benefits fully covered by Walmart through the Live Better U program.
Full Job Description
Position Summary...

What you'll do...
Role summary:

The (USA) Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role involves managing cross-functional partnerships, driving user research, and applying design principles to create intuitive, scalable solutions. The director oversees usability testing, prototyping, and continuous improvement processes while aligning design initiatives with strategic objectives. By fostering collaboration and leveraging data-driven insights, this position ensures the delivery of innovative, user-centered products that meet evolving market needs and support organizational goals.
What you'll do:
  • Lead the development and execution of user experience strategies informed by comprehensive user research and data analysis.
  • Collaborate with cross-functional partners to align UX initiatives with business objectives and market trends.
  • Drive the design and implementation of user journey maps, storyboards, and prototypes to enhance interaction design and usability.
  • Manage stakeholder engagement through effective communication, consensus building, and presentation of research insights.
  • Oversee usability testing and iteration processes to ensure solutions meet user needs and quality standards.
  • Foster continuous improvement by identifying opportunities to optimize user experience and design processes.

What you'll bring:
  • Extensive experience in user experience (UX) and user interface (UI) design, including user research, journey mapping, and interaction design.
  • Proven ability to manage and engage stakeholders, aligning design strategies with business objectives.
  • Strong knowledge of qualitative and quantitative research methods, data analysis, and usability testing.
  • Expertise in prototyping, visual design standards, and continuous improvement processes.
  • Demonstrated leadership in driving cross-functional collaboration and influencing decision-making through clear communication.
  • Ability to develop and implement strategic UX initiatives that enhance customer engagement and business value.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $169,000.00 - $338,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 8 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
3 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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