Walmart

(USA) Director, Technology Operations

Walmart$110K — $220K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or 8 years of experience in project management or program operations.
  • 6 years of experience specifically in project management or program operations, plus 3 years of supervisory experience.
  • Expertise in program and financial management, including budgeting and forecasting for large-scale initiatives.
  • Strong stakeholder management and influencing skills for effective collaboration.
  • Deep understanding of technology strategies and their business applications.
  • Demonstrated leadership in managing profit and loss (P&L) and resource allocation.

Responsibilities

  • Lead development and execution of technology strategies that align with business goals.
  • Oversee budgeting and resource allocation for optimal financial management and ROI.
  • Define and monitor performance metrics for technology initiatives.
  • Build and maintain stakeholder relationships to influence decision-making.
  • Identify risks and create mitigation plans for successful program delivery.
  • Promote continuous improvement through best practices and emerging technologies.
  • Define business requirements to drive innovation and deliver efficient technology solutions.

Benefits

  • Comprehensive health benefits including medical, vision, and dental coverage.
  • 401(k) plan with company matching.
  • Paid time off for vacation, sick leave, parental leave, and more.
  • Tuition reimbursement program fully paid by Walmart.
  • Company-paid life insurance and additional short/long-term disability benefits.
  • Employee discounts and Military Leave Pay.
Full Job Description
Position Summary...

What you'll do...
Role summary:

The Director, Technology Operations, leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and financial goals. This role oversees defining the business requirements, program budgeting, risk management, and performance measurement while fostering strong stakeholder relationships to drive collaboration and informed decision-making. The position requires expertise in technology solutions, operational efficiency, and business strategy translation. The Director champions continuous improvement, innovation, and effective communication across multiple teams to deliver measurable value and support organizational success within a complex, dynamic environment.
About the team:
The Cross Border Solutions team drives revenue growth and enhances marketplace profitability by delivering seamless global selling and shopping experiences. The team enables customers to access international assortments through local marketplaces while supporting sellers in expanding globally. Collaborating closely with Sales, Product, Supply Chain, Finance, Operations, and Analytics, the team identifies opportunities and develops innovative solutions to address complex business challenges. Operating in a fast-paced and dynamic environment, the team embraces strategic execution and delivers impactful outcomes that influence key business decisions at senior leadership levels.
What you'll do:
  • Lead the development and execution of technology strategies aligned with business objectives and financial goals.
  • Oversee program budgeting, forecasting, and resource allocation to ensure optimal financial management and ROI.
  • Define and monitor performance metrics, ensuring timely delivery and quality of technology initiatives across multiple projects.
  • Build and maintain strong stakeholder relationships to influence decision-making and foster collaboration across business units.
  • Define business requirements to deliver technology solutions, driving innovation and operational efficiency.
  • Identify risks and develop mitigation plans to ensure program success and continuity.
  • Promote continuous improvement by implementing best practices and emerging technologies.

What you'll bring:
  • Extensive experience in program and financial management, including budgeting, forecasting, and cost control for large-scale technology initiatives.
  • Proven ability to define and execute integrated program plans aligned with business priorities and objectives.
  • Strong stakeholder management and influencing skills to build consensus and drive collaboration across multiple teams.
  • Deep understanding of technology strategies, emerging technologies, and their application to business solutions.
  • Expertise in performance measurement, risk assessment, and mitigation to ensure successful program delivery.
  • Ability to translate complex business requirements into actionable technology operations strategies.
  • Demonstrated leadership in managing profit and loss (P&L) and optimizing resource allocation.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $110,000.00 - $220,000.00

Sunnyvale, California US-11789: The annual salary range for this position is $143,000.00 - $286,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years' experience inproject management, program management, program operations, or related area.Option 2: 8 years' experience in project management, program management, program operations, or related area.
3 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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