Walmart

(USA) Director, Operations and Implementation

Walmart$110K — $220K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Technology, Logistics Supply Chain, Communications, or related field
  • 5 years' experience in retail, production, or operations management, or 7 years' experience in related area
  • 2 years' supervisory experience
  • Proven leadership in complex, multi-functional supply chain operations
  • Deep knowledge of fulfillment center operations and reverse logistics

Responsibilities

  • Own and align operational strategies across Fulfillment & Reverse teams
  • Drive end-to-end performance improvements across site and cluster
  • Translate enterprise priorities into actionable roadmaps and execution plans
  • Identify and execute opportunities to improve throughput and cost efficiency
  • Leverage data analytics to inform decisions and prioritize initiatives
  • Develop, coach, and lead high-performing teams across multiple functions
  • Partner with cross-functional teams to align on priorities and drive results

Benefits

  • Competitive health benefits including medical, vision, and dental coverage
  • 401(k) and stock purchase options
  • Paid time off for vacation, sick leave, and family leave
  • Short-term and long-term disability coverage
  • Education assistance for high school, degrees, and short-form certificates through 'Live Better U'
  • Company discounts and various leave opportunities including Military Leave Pay
Full Job Description
Position Summary...

What you'll do...
Role summary:

Director, Supply Chain Operational Excellence
Location: Bentonville, AR
Position Summary
The Director of Supply Chain Operational Excellence is responsible for driving operational excellence; including continuous improvement, change management, and large-scale projects to deliver value for associates, customers of the Non-Sort Fulfillment Centers (FC), Inbound Consolidation Centers (ICC), and Two-Tier sites. This role is responsible for driving end-to-end new capabilities, and optimizing network performance to support Walmart's evolving supply chain.
This leader operates at the intersection of strategy and execution-partnering cross-functionally to deliver innovative, customer-centric solutions while improving speed, capacity, throughput, service, productivity, and cost outcomes across the network.
What you'll do:

Lead Multi-Segment Strategy & Execution
  • Own and align operational strategies across Fulfillment & Reverse teams
  • Drive end-to-end performance improvements across site and cluster
  • Translate enterprise priorities into actionable roadmaps and execution plans

Drive Network Operational Excellence
  • Identify and execute opportunities to improve throughput, cost efficiency, inventory flow, and service levels
  • Leverage data and analytics to make informed decisions and prioritize initiatives

Build & Lead High-Performing Teams
  • Develop, coach, and lead high-performing teams across multiple functional areas
  • Foster a culture of accountability, innovation, and continuous improvement

Strengthen Cross-Functional Partnerships
  • Partner with Product, Technology, Finance, Operations, and other stakeholders
  • Influence at all levels to align on priorities and drive results

What you'll bring:

Leadership & Strategic Capabilities
  • Proven ability to lead complex, multi-functional supply chain operations at scale
  • Strong strategic thinking with the ability to execute and deliver measurable results
  • Experience managing large teams and influencing across organizational boundaries

Operational & Supply Chain Expertise
  • Deep knowledge of fulfillment center operations, reverse logistics, and network optimization
  • Experience with large-scale implementations (systems, automation, process transformation)

Analytical & Problem-Solving Skills
  • Data-driven mindset with advanced analytical and decision-making capabilities
  • Experience leveraging metrics, KPIs, and dashboards to drive performance
  • Ability to solve complex, ambiguous problems in fast-paced environments

Change & Transformation Leadership
  • Demonstrated success leading enterprise-level change initiatives
  • Strong project/program management capabilities
  • Ability to drive adoption and change across geographically dispersed teams


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Technology, Logistics Supply Chain, Communications, or related field and 5 years' experience in retail, production, operations management, or related area OR 7 years' experience in retail, production, operations management, or related area. 2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Microsoft Office, Working on cross-functional teams or projects

Masters: Business Administration

Primary Location...

805 Respect, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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