Walmart

(USA) Asset Protection Operations Coach

Walmart$65K — $100K *
Ponce, PR 00731In-Person
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Completion of 2 years of college or equivalent experience in a supervisory or asset protection role
  • 1 year of supervisory experience in a multi-department environment or related field
  • 2 years of experience in asset protection or a related area
  • Successful completion of state requirements for asset protection work
  • Ability to pass background checks and firearms training if required

Responsibilities

  • Drive sales through effective merchandise presentation and competitive pricing
  • Lead and mentor teams by providing training and clear expectations
  • Model exceptional customer service and resolve customer issues
  • Supervise hiring and training to meet staffing needs
  • Control inventory loss and enhance profitability through policy adherence
  • Investigate policy violations and collaborate with investigative entities
  • Monitor safety programs and implement accident prevention solutions

Benefits

  • Medical, vision, and dental coverage
  • 401(k) plan and stock purchase options
  • Paid time off including vacation, sick leave, and family care leave
  • Short-term and long-term disability benefits
  • Walmart-paid education programs covering various courses and certifications
  • Company discounts and Military Leave Pay
Full Job Description
Position Summary...

What you'll do...
Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory levelscleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaningand organizing product displays and securing fragile and highshrink merchandise
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential
Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives Buildsaccountability for policies and procedures Measures adherence to loss prevention policies and procedures Reviews variances to inventory reportsConducts operational and preinventory reviews Gathers data audits results and monitors deficiency trends Identifies improvement opportunitiesCommunicates and works with managers and associates to determine corrections needed to inventory controls Influences the implementation andexecution of control corrections Trains managers and associates operational controls and processes in multiple stores
Detects deters investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegalactivities Conducts investigations relating to company operations and policies Gathers evidence takes statements writes case reports and providescourt room testimony as needed Partners in collaborative efforts with other investigative entities
Monitors safety and risk controls within a facility by ensuring an effective safety program is in place Supervises safety team members Identifiesaccident trends to develop and implement solutions to prevent accidents Observes workplaces practices and provides training to associates onaccident prevention techniques Communicates plans to minimize accidents Oversees safety reviews and implements plans to improve workplacesafety
Manages facilitylevel training and execution of asset protection safety and claims and receiving procedures by reviewing the application of policiesprocedures compliance guidelines for example cold chain hazardous materials and operational controls Identifies gaps in expectations versustraining Determines training needs Develops and delivers training as needed
Manages claims and receiving operations by ensuring proper policies and procedures are followed Ensures the timely processing of claims forexample damaged defective returned liquidated items and merchandise deliveries for example suppliers thirdparty deliveries Providesdirection for claims or receiving issues Maintains necessary documentation and reporting
Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning
Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the OpenDoor Policy and providing direction and guidance on applying these in executingbusiness processes and practices

Respect the Individual Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B
Respect the Individual Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B
Respect the Individual Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $65,000.00 - $100,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Regional Pay Zone (RPZ) (based on location)

- Complex Structure (based on external factors that create challenges)


State Pay Differential:

This job has an additional differential to meet legislative requirements, where applicable.




Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Completion of 2 years of college. Option 2: 1 year's experience as a supervisor in a multi-department environment. Option 3: 1 year's experience in
one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi department
environment. Option 4: 2 years' experience in asset protection or related area.

Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training,
certification and/ or licensing).

If applicable, acquisition of a current, state issued Certificate of Eligibility

If applicable, successful completion of criminal background check and/or firearms authorized training.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified), General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experience

Bachelors: Business, Bachelors: Criminal Justice

Primary Location...

969 US HIGHWAY 80 W, DEMOPOLIS, AL 36732-4102, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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