Walmart

(USA) Area Manager, Quality Assurance/Systems

Walmart$65K — $98K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in Business, Logistics, Human Resources, or related field plus 1 year experience in relevant areas, or 2 years experience in logistics or related fields.
  • Experience in logistics, quality assurance, or supply chain management.
  • Supervisory experience preferred.
  • Bachelor's degree in Business, Human Resources, or Logistics is a plus.

Responsibilities

  • Implement business plans for the area by managing staffing and scheduling.
  • Maintain quality and safety standards through training and compliance monitoring.
  • Manage quality assurance processes by identifying improvements and developing action plans.
  • Supervise and develop associates by monitoring performance and providing training.
  • Coordinate resolution of systems application issues with the Information Systems Division and vendors.
  • Build relationships with stakeholders to identify business needs and ensure effective process execution.
  • Model compliance with company policies and embody organizational values.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) with company match, stock purchase, and life insurance.
  • Paid time off including vacation, sick leave, and parental leave.
  • Short-term and long-term disability coverage.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education assistance program covering tuition, books, and fees.
Full Job Description
Position Summary...

What you'll do...
Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling assigning duties and coordinating workloads in order to achieve facility goals
Maintains quality and safety standards in assigned area of responsibility by ensuring associates are trained on applicable logistics and company policies standards and procedures monitoring associate compliance with logistics and company policies standards and procedures distributing and maintaining procedures and supporting documentation
Manages quality assurance processes by identifying industry best practices and incorporating them into quality assurance programs evaluating quality review processes and identifying areas of opportunity developing and implementing process changes implementing utilization and effectiveness of quality assurance programs evaluating service level data in order to determine behavioral gaps and training needs and collaborating with key stakeholders in order to develop action plans to improve agent service levels
Supervises and develops associates and leaders in assigned area of responsibility by assigning duties and coordinating workloads monitoring performance and providing feedback teaching supporting and modeling Logistics and company policies and procedures identifying training and development needs and participating in the hiring promotion coaching teaching and evaluation of associates and leaders
Manages the troubleshooting of systems applications by coordinating systems problem resolution with Information Systems Division and vendors and supporting the continuing development of current and future systems applications Demonstrates uptodate expertise and applies this to the development execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders identifying business needs determining and carrying out necessary processes and practices monitoring progress and results recognizing and capitalizing on improvement opportunities and adapting to competing demands organizational changes and new responsibilities Models compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices

Respect the Individual Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B
Respect the Individual Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B
Respect the Individual Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments

Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving

Act with Integrity Acts in a selfless manner and is consistently humble selfaware honest fair and transparent

Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans

Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans

Strive for Excellence Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes

Strive for Excellence Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $65,500.00 - $98,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Regional Pay Zone (RPZ) (based on location)

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's degree in Business, Logistics, Human Resources, or related field and 1 year's experience in logistics, training, quality assurance, supply chain management, or related area OR 2 years' experience in logistics, training, quality, supply chain management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Bachelors: Business, Bachelors: Human Resources, Bachelors: Logistics

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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