US LBM Director of Digital Product Management

21ST CENTURY HOME HEALTH SERVICES$200K — $250K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree (MBA preferred) and 8+ years of experience in Digital Product Management or related leadership roles in complex, matrixed organizations.
  • Proven track record in leading teams within the building materials, supply chain, B2B distribution or related industries.
  • Experience in strategic planning, digital product lifecycle management, and customer-centric innovation.
  • Background in leveraging analytics for strategic decisions; experience in data science is a plus.
  • Strong leadership skills to build and develop a high-performing team.

Responsibilities

  • Define and execute a technology product roadmap to enhance digital customer experiences.
  • Drive technology solutions aimed at achieving tangible business savings and growth.
  • Utilize data analytics to develop insights that inform strategy and implementation success.
  • Collaborate with operations, sales, engineering, and analytics teams to design and optimize digital product solutions.
  • Provide strategic leadership for optimizing technology solutions to ensure a seamless customer experience.
  • Lead a high-performing team, fostering collaboration and achieving results.

Benefits

  • Hybrid work environment requiring three days per week in the office.
  • Opportunity to work in a dynamic leadership role driving digital transformation.
  • Engagement with senior operations leaders and stakeholders.
  • Access to professional development opportunities within a rapidly evolving company.
Full Job Description
A Brief Overview
The US LBM Director Digital Product Management is responsible for overseeing the innovation, development, and optimization of US LBM's Digital Customer Experience (DCX) technology platform. This position will collaborate with senior operations leaders, engineering, and key business stakeholders to develop and execute a digital product strategy to drive growth, innovation, and operational excellence across the organization.

This is a hybrid position requiring three days per week in our Auburndale, MA office.

Pay Rate: $200K - $250K annual base salary, plus bonus.

What you will do

  • Define and drive a technology product roadmap to help US LBM provide seamless support to customers at lowest cost to serve.
  • Ownership for driving the technology solutions to drive tangible savings and growth to the business.
  • Use data and high-quality business judgement to develop analytical insights that drive both strategy and tactics for implementation success for the business leaders.
  • Work with partners in the operations, sales, engineering, business process and data analytics teams to get digital product solutions designed, built, deployed and optimized to deliver business impact.
  • Provide strategic thought leadership with the engineering and business process teams for optimization and consolidation of technology solutions that produce a seamless customer experience.
  • Build and lead a dynamic, high performing team.
  • Be a great business partner, focused on collaboration to drive results.


Required For All Jobs

  • Perform other duties as assigned.
  • Comply with all policies and standards.
  • Adheres to Company’s commitment to workplace safety.


Education Qualifications

  • Bachelor’s degree (MBA preferred) and 8+ years of experience in Digital Product Management or related leadership roles in complex, matrixed organizations.


Experience Qualifications

  • Proven track record of successfully leading teams, ideally in the building materials, supply chain, B2B distribution or related industries.
  • Experience in strategic planning, digital product lifecycle management, and customer-centric innovation.
  • Background in leveraging analytics to guide strategic decisions, with experience in data science a plus.


Skills and Abilities

  • Ability to establish and lead digital transformation and drive technology product innovation to deliver operational efficiency.
  • Capability to influence and drive decisions at all levels of the organization, including senior leadership.
  • Strong leadership skills to focus on building and developing a high performing team.
  • Advanced proficiency in leveraging data analytics and business intelligence tools to inform product features and business impact.
  • A "roll-up-your-sleeves" mentality, with the ability to manage high-level strategy while diving into the details when needed.
  • Ability to operate autonomously in a dynamic environment, effectively managing multiple priorities and drive key strategic initiatives.


Travel Requirements

  • 25% Travel.

.

Similar Jobs

More Jobs at 21ST CENTURY HOME HEALTH SERVICES

More Enterprise Technology Jobs

Find similar US LBM Director of Digital Product Management jobs: