City Of New York

Unit Supervisor

City Of New York$100K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Social Work or a related discipline preferred
  • Proven managerial or supervisory experience in child protection or human services
  • Excellent communication skills, both verbal and written
  • Knowledge of NY State Connections or similar child welfare systems
  • Experience with diverse communities in NYC
  • Ability to quickly assume responsibilities in existing units
  • Bilingual skills in Spanish or other languages are advantageous

Responsibilities

  • Supervise and support a team of Child Protective Specialists and a Supervisor Level I
  • Monitor compliance with case practice requirements and service planning timelines
  • Provide training and guidance to staff to meet performance standards
  • Assist in managing workloads and facilitating collaboration with internal and external units
  • Conduct weekly meetings with staff to review work and performance
  • Evaluate and manage subordinates' job performance and attendance
  • Document case consultations and ensure adherence to policies and procedures

Benefits

  • Ongoing professional development and training opportunities
  • Supportive leadership fostering effective supervision growth
  • Engagement with diverse communities and case management practices
  • Wide latitude for decision-making and independent judgment
  • Opportunities for case consultation and field visits
Full Job Description
THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS. *THE SELECTED CANDIDATES WILL BE OFFERED A SALARY OF $100,050* THESE POSITIONS ARE ONLY OPEN TO THOSE WHO ARE PERMANENT IN THE CIVIL SERVICE TITLE LISTED ABOVE. Under the supervision of a Child Protective Manager with wide latitude for the use of judgment and independent decision making, supervises a unit of 5 Child Protective Specialists and 1 Child Protective Specialist Supervisor Level I. The Child Protective Specialist Supervisor level II will be responsible for the following: - Review written records and available controls - Monitor subordinates' compliance in adhering to required face to face contacts and visits - Ensure that appropriate assessment is completed, and service plans are formulated within required timeframes - Provide on-going training and guidance to all casework staff in unit to ensure that all case practice requirements are met - Assist staff in managing workload and facilitating workflow with other internal and external units - Attend departmental conferences and transmits to staff information and policies involved - Monitor subordinates' time and leave - Rate /evaluate job performance of subordinates - Develop and support staff as well as takes appropriate disciplinary measures as needed - Conduct weekly conferences and reviews work with subordinates - Document conference and follow up to ensure that required case practices are completed - Case consultation documented in record and ACRS+ for all cases - As needed the Supervisor II may make field visits for the purposes of investigation or consultation - Maintain accurate count of subordinates' caseload - Maintain accurate unit coverage during vacations - Arrange/conduct case conferences when appropriate, both external and internal - New agency policies and practices are explained to subordinates in a timely manner. - Professionalism always maintained - Exemplify leadership skills of effective communication, modeling, coaching, educating support to foster quality supervision to subordinates on a regular basis The preferred candidate should possess the following: - Record of proven managerial or supervisory accomplishments in child protection or a closely related human service field - Master of Social Work degree or Master's degree in a related discipline - Excellent communications skills - Knowledge of the NY State Connections comprehensive case management system, or other automated child welfare system - Familiarity working with NYC's diverse communities - Experience and ability to step into an existing unit and assume all responsibility quickly - Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position These vacancies are located in the following work location(s): 1 Brooklyn, 1 Manhattan, 1 Bronx and 1 Staten Island TO APPLY Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 729181 NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED. CHILD PROTECTIVE SPECIALIST SU - 52367 1. A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience. Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities is or has been the subject of a child abuse and maltreatment report.

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

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There has never been a better time to explore the diverse job opportunities at the City of New York—the hub of professional growth and innovation in the public sector.

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Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

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Join a vast network of experts—dedicated professionals at the intersection of governance, community service, and urban innovation.

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