Underwriting Supervisor

First Federal Bank

$75K — $95K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of mortgage underwriting experience, including at least 2 years in a supervisory role
  • Deep knowledge of Fannie Mae, Freddie Mac, FHA, VA, USDA, and jumbo loan guidelines
  • Familiarity with regulatory frameworks like TRID, RESPA, ECOA, HMDA
  • Proven team management and performance coaching capabilities
  • Detail-oriented with strong problem-solving and adaptive skills
  • Effective communicator with cross-functional teamwork experience
  • Must possess DE, SAR, or LAPP certifications
  • Proficient with LOS platforms such as Encompass

Responsibilities

  • Supervise and coach mortgage underwriting team on complex loan scenarios
  • Manage daily workflow to achieve productivity and turn-time targets
  • Conduct quality control reviews and provide feedback to ensure guideline adherence
  • Serve as a subject matter expert on loan programs and regulatory compliance
  • Assist with training underwriters for FHA/VA designations as needed
  • Perform second-level loan reviews and underwrite when necessary
  • Monitor Underwriting help desk inquiries and respond as needed
  • Deliver innovative customer service solutions

Benefits

  • Four Medical Plan Offerings to choose from
  • Employer HSA Contributions
  • Employer Provided Life Insurance Policy
  • Annual Health Incentive
  • Annual Wellness Reimbursement
  • Tuition Reimbursement program
  • Generous Match 401k Retirement Plan
  • Paid Sick Leave
  • Paid Vacation Leave
  • 11 Paid Holidays
Full Job Description
  • Four Medical Plan Offerings to choose from
  • Employer HSA Contributions (Coverage/Plan exclusions)
  • Employer Provided Life Insurance Policy
  • Annual Health Incentive
  • Annual Wellness Reimbursement
  • Tuition Reimbursement program
  • Generous Match 401k Retirement Plan
  • Paid Sick Leave
  • Paid Vacation Leave
  • 11 Paid Holidays Based on the Federal Reserve Calendar

If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity.

ESSENTIAL FUNCTIONS:
  • Supervise and coach a team of mortgage underwriters, providing guidance on complex loan scenarios and policy interpretation.
  • Manage daily workflow assignments to balance workloads and meet productivity and turn-time goals.
  • Conduct quality control reviews and provide constructive feedback to underwriters to ensure accuracy and adherence to guidelines.
  • Act as a subject matter expert (SME) for loan programs, investor requirements, and regulatory compliance.
  • Assist Underwriting Manager with training, as needed for FHA/VA designations.
  • Perform second level reviews.
  • Underwrite loans, as needed, in compliance with product, agency, and portfolio product guidelines, as well as all federal and state regulations.
  • Monitor and respond to Underwriting help desk scenarios.
  • Provides the best service to our customers with innovative and creative solutions.

JOB REQUIREMENTS:
  • 10+ years mortgage underwriting experience with at least 2 years in a leadership, supervisory, or team lead role.
  • In-depth knowledge of Fannie Mae, Freddie Mac, FHA, VA, USDA, and/or jumbo loan guidelines.
  • Strong understanding of regulatory requirements and compliance (TRID, RESPA, ECOA, HMDA, etc.).
  • Proven ability to manage team performance, provide coaching, and meet department goals.
  • Detail-oriented, strong problem-solving, exercise sound judgement, effective collaboration, and ability to adapt and thrive in a dynamic environment.
  • Strong communication and interpersonal skills, with the ability to work cross-functionally.
  • Must have DE (Direct Endorsement), SAR (Staff Appraisal Reviewer), or LAPP certifications.
  • Experience with LOS platforms such as Encompass, or similar.
  • Bachelor's degree in finance, business, or related field preferred.
  • Extended hours sitting and performing computer tasks may be required
  • Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank.

Bilingual candidates encouraged to apply.

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