KEY RESPONSIBILITIES

Followingis a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.  

• Underwrite renewal business with minimal supervision and escalate exceptions as needed.

• Clearly explain liability and programcoveragesto clients and prospective clients.

• Provide day-to-day guidance and instructions tounderwritingclerks and policy typists to support accurateprocessing.

• Review policies, endorsements, audits, and cancellations; resolve discrepancies and coordinate corrections.

• Conduct rating for new and renewal business using approved methodologies and tools.

• Manage account documentation, ensuring completeness, accuracy, and proper retention.

• Review and process policy servicing requests, including endorsements, audits, carrier requests, certificates, premium finance notices, and cancellations.

• Invoice and process new business and renewal binders, premium-bearing endorsements, and cancellationsin accordance withinternal and carrier guidelines.

• Establish new submissions in the clearance system and route/handle them per established procedures.

• Produce cancellation and non-renewal notices in compliance with statutory and contractual requirements.

• Maintain underwriting files for accounts where policies are not issued and ensureappropriate follow-upand documentation.

• Maintain pending/suspense and diary systems to track open items, deadlines, and required actions.

• Maintain account filesin accordance withcompany policy and audit readiness standards.

• Perform other duties as assigned to support underwriting operations and service commitments.

EDUCATION AND EXPERIENCE 

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• High school diploma or equivalent education is required. 

• Associate degree or equivalent work experience is preferred. 

• Experience expectations increase across the career path, with progression toward more complex account handling and workflow ownership  

CERTIFICATIONS, LICENSES, REGISTRATIONS 

• State-specific insurance license is required; additional designations may be preferred based on role scope and jurisdiction. 

FUNCTIONAL SKILLS 

• Working knowledge of commercial multi-line underwriting concepts, coverage analysis, and rating fundamentals. 

• Ability to interpret policy forms, endorsements, audits, cancellations, and carrier guidelines; identify and resolve discrepancies. 

• Proficiency with underwriting and policy administration automation, including Windows-based applications, Delphi, Microsoft Word, DocuCorp, and Rackley ISO Rating Software. 

• Strong documentation and file management skills with attention to detail, accuracy, and compliance. 

• Effective written and verbal communication skills to explain coverages and coordinate with agents, carriers, and internal partners. 

• Ability to prioritize, track pending items, and meet deadlines in a high-volume environment; willing to work extended hours when needed. 

The annual base salary for this position is $85k.