Deloitte

UKG HRCO WFM Senior Manager

Deloitte$158K — $292K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Human Resources, Computer Science, or related IT discipline
  • 8+ years in HR or WFM functions
  • 8+ years with UKG Technical Architecture and integrations
  • 8+ years in all phases of technology implementation lifecycle
  • 8+ years leading project teams and managing deadlines
  • 8+ years managing project financials
  • 4+ years involved in sales processes
  • Ability to travel 10-50% based on projects

Responsibilities

  • Collaborate with clients to assess capabilities and needs
  • Offer proactive suggestions for optimization and problem-solving
  • Engage with Deloitte’s Human Capital practice to deliver added client value
  • Lead teams in project scope design and resource planning
  • Share UKG WFM knowledge during sales and solutioning processes
  • Establish Deloitte's perspective on managing UKG WFM applications
  • Define architecture strategy and development roadmap for clients
  • Recommend technologies aligned with application requirements

Benefits

  • Broad range of employee benefits
  • Inclusive culture empowering diverse perspectives
  • Opportunities for professional development and mentorship
  • Engagement in impactful work that matters for clients and communities
  • Access to a network of resources for personal and professional growth
Full Job Description
UKG HRCO WFM Senior Manager

Are you passionate about helping clients realize their ROI related to technology transformations? Do you love finding the right support and solution to ensure success post go-live?

Deloitte has served over 250 clients world-wide in various industries and has successfully delivered over 350 projects, a number that continues to grow! We utilize our skills diagnosing and solving problems to help our clients sustain their success after implementation!

Deloitte's Human Capital Offering Portfolio

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

The HR Cloud Operate Team

In Deloitte's Human Capital practice, the HR Cloud Operate (HRCO) team focuses on helping our clients realize the true value of their Workforce management on-prem and Cloud applications by first creating the right solutions to maintain and support their investment. This team brings together our products and capabilities into one integrated offering to create sustained relationships with our clients. As we grow, this team will continue to evaluate and incorporate new products and operate services in our portfolio.

Recruiting for this role ends on 10/31/25.

Work You'll Do:
  • Collaborate with clients to understand their capabilities, capacity and needs to ensure continued success and effective use of UKG WFM applications.
  • Engage in proactive suggestions for optimization and apply creative thinking to solving problems.
  • Engage with Deloitte's Human Capital practice offerings and understand our key messages to bring additional value to clients.
  • Lead teams to design and define the scope resulting in efficient and effective pricing and resource planning.
  • Share your knowledge of UKG WFM applications as you lead your team through the sales and solutioning process to formulate the best plan to drive client goals forward post implementation.
  • Establish the Deloitte point of view for clients about effectively managing their UKG WFM cloud applications.
  • Defines the architecture strategy and development roadmap to align with the organization's business goals and technology strategy.
  • Recommends technologies and tools that align with the application's requirements, based on factors such as performance, scalability, and maintainability.
Required Qualifications:
  • Bachelor's Degree preferably in in Human Resources and Workforce management, Computer Science, Information Technology, Computer Engineering, or related IT discipline
  • 8+ years of experience in HR and/or WFM functions and associated processes
  • 8+ years of experience with UKG Technical Architecture, including exposure to the Boomi integration layer and UKG's net new platform technologies (LLM, FLEX, Bryte).
  • 8+ years of experience in all phases of the technology implementation lifecycle (requirements gathering, design, build, go-live, testing).
  • 8+ years leading project teams, including managing workstream leads to drive their work towards project deadlines and deliverables that are on target and beyond client expectations
  • 8+ years managing project financials, including monitoring for project issues
  • 8+ years mentoring, developing and sharing knowledge with colleagues
  • 4+ years involvement in the sales process
  • Ability to travel 10 - 50% on average, based on the work you do and the clients/industries/sectors you support
  • Limited immigration sponsorship may be available
Preferred Skills:
  • Minimum of 8 years' experience working with UKG's technology stack and embedded next gen technologies (UKG Bryte, Flex, UDES and Google LLM)
  • Minimum of 5 years' experience working on the on the latest UKG application versions with demonstrated ability to drive client conversation around new features and product roadmap
  • Minimum of 5 years' experience managing multiple projects, delivering high level presentations and facilitating client meetings
  • Minimum of 5 years' experience inspiring and motivating teams, setting clear goals and fostering a collaborative and productive team environment.
  • Demonstrated proficiency in Microsoft Excel, Visio and PowerPoint, with at least 2 years' experience creating advanced Excel models (e.g., pivot tables, VLOOKUP, data analysis) and developing client-ready PowerPoint presentations for executive-level audiences.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $158,900 - $292,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Possible Locations: Atlanta, Austin, Baltimore, Bellevue, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Hermitage, Houston, Huntsville, Indianapolis, Inglewood, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Omaha, Philadelphia, Pleasanton, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, Rosslyn, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC

Information for applicants with a need for accommodation: [1] https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

For more information about Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

#HC25 #HCaaS25
References

Visible links
1. https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
2. https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Founded
1999

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