Wealth Enhancement Group

UHNW Operations Consultant (Remote)

Wealth Enhancement Group$120K — $150K *
US-AnywhereRemote in United States
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience preferred
  • 8+ years in financial services operations or UHNW client service
  • 3+ years supporting UHNW or complex multi-entity client relationships
  • Strong experience with portfolio accounting systems like Addepar and Orion
  • Deep understanding of performance calculation methodologies and consolidated reporting
  • Ability to resolve complex discrepancies involving alternative investments
  • Advanced proficiency in Microsoft Excel

Responsibilities

  • Partner with UHNW clients and internal teams to meet bespoke needs
  • Lead operational and performance reporting for complex UHNW relationships
  • Deliver high-touch support for time-sensitive client requests
  • Create and maintain customized performance reports for clients
  • Design and enhance reporting structures within Orion for complex data
  • Oversee alternative investments and manually maintained account processes
  • Act as a liaison between teams to translate client needs into reporting solutions

Benefits

  • Training and professional development opportunities
  • Medical, dental, and vision coverage for employees and families
  • Health Savings Account with employer contribution
  • Life and AD&D insurance options
  • Short-term and long-term disability coverage
  • 401k with match and profit sharing
  • Wellness programs and resources
  • 18 days of paid time off (increasing to 25 after 4 years)
  • 12 paid holidays each year including 2 floating days
  • Paid parental and caregiver leave
  • Tuition and licensing reimbursement after service requirements
Full Job Description

We have an exciting opportunity for aUHNW Operations Consultant Lead! This senior-level role provides operational leadership, advanced portfolio accounting expertise, and customized performance reporting support for Wealth Enhancement Groups most complex ultra high net worth (UHNW) client relationships. You will play a central part in designing, executing, and continuously improving tailored reporting solutions for multi-entity households, trusts, partnerships, foundations, and alternative investments. This is a key position in an evolving UHNW service model.

This is aRemoteposition.

In the spirit of pay transparency, we are excited to share the base salary range for this position is$120,000 to $150,000, exclusive of bonuses and benefits. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.

Primary Job Functions

Ultra High Net Worth Client Support

  • Partner with UHNW Relationship Managers, Financial Advisors, product teams, and operations partners to support bespoke UHNW client needs

  • Serve as the primary operational and performance reporting lead for complex UHNW client relationships, including multi-entity households, trusts, partnerships, foundations, closely held assets, alternative investments, and personal accounts

  • Deliver high-touch internal support for time-sensitive, client-impacting requests

  • Serve as a senior subject matter expert and escalation point for complex UHNW operational, portfolio accounting, and performance reporting matters

Performance Reporting and Custom Report Creation

  • Perform detailed analysis of investment performance data

  • Lead the design, implementation, and ongoing refinement of scalable UHNW performance reporting frameworks

  • Create and maintain highly customized reports, including consolidated performance, entity-level reporting, net worth summaries, and asset allocation views

  • Build and enhance reporting templates tailored to UHNW clients and evolving client needs

  • Design, test, and refine reporting structures within Orion, including workflows for handling complex, multi-entity, and alternative investment data

  • Identify system limitations and develop creative, manual, or interim solutions to deliver accurate and timely reporting

  • Troubleshoot performance discrepancies and collaborate with internal teams to resolve issues

  • Educate advisors on performance calculations, benchmarks, and reporting methodologies

Alternative Investment and Manual Account Maintenance

  • Oversee setup and maintenance of alternative investments and manually maintained accounts within Orion and related systems

  • Convert valuation and transaction data into portfolio accounting system templates

  • Support development of repeatable processes for incorporating alternative and illiquid investments into reporting outputs

  • Troubleshoot account setup, valuation, and reporting issues across complex client structures

Other Projects and Cross-Functional Support

  • Play a central role in building and evolving the UHNW operations and reporting function, including defining best practices, workflows, and scalable processes

  • Serve as a key contributor to the ongoing development and optimization of Orion for UHNW use cases, including data structure, account configuration, and reporting capabilities

  • Act as a senior liaison between UHNW Relationship Management, Advisors, Investments, Product, Operations, and Technology to translate complex client needs into reporting, data, and workflow solutions

  • Provide guidance, training, and subject matter expertise to advisors and internal partners on UHNW reporting capabilities, limitations, and best practices

  • Lead cross-functional operational improvement initiatives related to UHNW reporting, alternative investments, data integrity, and service delivery

  • Cross-train and provide support across Operations as needed

  • All other duties as assigned.

Education/Qualifications

  • Bachelor's degree (or equivalent experience) preferred

  • Minimum of 8 years of experience in financial services operations, investment reporting, portfolio accounting, family office operations, private wealth, or UHNW client service

  • Minimum of 3 years of direct experience supporting UHNW, family office, institutional, or complex multi-entity client relationships

  • Strong experience with portfolio accounting and performance reporting systems (such as Addepar and Orion Advisor Technology)

  • Deep understanding of portfolio accounting, performance calculation methodologies, benchmark application, cash flow treatment, reconciliation, manual asset valuation, and consolidated reporting across multiple entities

  • Demonstrated experience working in environments with incomplete systems or data, with the ability to build processes and solutions from scratch

  • Ability to identify, research, and resolve complex performance discrepancies involving alternative investments, illiquid assets, manual accounts, multi-custodian data, and non-standard reporting structures

  • Advanced proficiency in Microsoft Excel

  • Salesforce or CRM experience preferred

  • Strong analytical, organizational, and problem-solving skills

  • Excellent written and verbal communication skills

  • Ability to work independently and collaboratively in a fast-paced environment

WEG hires employees and makes decisions about their salary qualifications based on factors such as the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. To comply with state, pay transparency laws, we must disclose the entire salary grade. The entire salary grade for those who are classified as this level is $104,800.00- $157,200.00. However, the base salary range bolded above ($120,000 to $150,000) is what we expect to pay as a starting range for this position.

#LI-REMOTE

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Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may be eligible to participate in the following benefits & development opportunities:

  • Training and professional development

  • Medical, dental and vision coverage (Available to full-time employees and their families)

  • Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses

  • Life and AD&D insurance 6 employer paid and voluntary options

  • Short-term and long-term disability, workers compensation 6 employer paid

  • 401k with match and profit sharing

  • Wellness programs and resources

  • Voluntary benefits, including pet insurance

  • 18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)

  • 12 paid holidays each year (10 pre-determined and 2 floating days)

  • Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)

  • Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)

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