Title: UAT Coordinator

State Role Title: Policy Planning Spec II

Hiring Range: Commensurate with experience

Pay Band: 5

Agency: Department of Taxation

Location: Westmoreland

Agency Website: https://www.tax.virginia.gov/work-with-us

Recruitment Type: General Public - G

Job Duties

Virginia Tax's Business Quality Improvements (BQI) unit is seeking an analytical and organized professional to serve as the Integrated User Acceptance Testing (IUAT) Coordinator. BQI serves as the business owner of the agency's System of Record (SOR) for administering state taxes, and this role is critical in ensuring the accuracy, readiness, and successful implementation of system changes across the agency.

Position Overview

The IUAT Coordinator will work collaboratively with Technology teams and Operational business areas to plan, organize, and execute integrated user acceptance testing for all changes to Virginia Tax's SOR. These changes include system updates required to implement legislation enacted by the Virginia General Assembly as well as enhancements that improve business processes and customer service delivery.

Key responsibilities include:
• Developing IUAT plans, timelines, and staffing estimates.
• Coordinating with Operational areas to ensure timely assignment of testers.
• Training business testers in test case preparation and execution.
• Tracking testing progress, documenting results, and managing defect prioritization.
• Certifying testing completion and authorizing changes for production deployment.
• Knowledge of SQL queries to perform data analysis and support validation activities.

Major Initiative - New Tax Accounting System of Record

Virginia Tax is currently implementing a new tax accounting system to replace its legacy SOR through a four-year, four-rollout project. The first rollout is scheduled for production implementation in September 2026, with full decommissioning of the legacy system following the final rollout.

Once each rollout is implemented, integrated UAT shifts from project activities to production operations. The IUAT Coordinator will lead ongoing IUAT efforts for production systems, ensuring continuous quality and readiness throughout and after the transition to the new system.

This is a unique opportunity to be part of a transformative, high impact initiative that will modernize Virginia Tax's service delivery and operational capabilities.

This position is located in our Central Office in downtown Richmond, Virginia.

This position is eligible for a hybrid telework schedule.

The anticipated hiring salary ranges between $85,000, commensurate with experience.

As a member of the Virginia Tax team, you can expect additional benefits such as:
• Job stability and quality of life! Enjoy your work/life balance with flexible schedule options andup to two days of telework per week.
• 12 Paid State holidayson top of vacation, sick, volunteer, and personal leave!
• Comprehensive and affordablehealth benefits.
• Got student loans? You may be eligible for thePublic Service Loan Forgiveness program.Participation in the Virginia Retirement System,VA 457 Deferred Comp, andmore.

Minimum Qualifications
• Knowledge of SQL queries and performing database validation
• Proficiency with Microsoft Excel, Word, and PowerPoint
• Knowledge of integrated testing, data conversion validation, and production readiness activities
• Ability to analyze business requirements, process flows, and functional specifications
• Experience coordinating business users across multiple programs and different organizational areas
• Experience coordinating resources, schedules, meetings and approval processes

Additional Considerations

Advanced skill and knowledge in Business Administration, Project Management, or related field

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

All Virginia Tax employees must be current with filing their tax returns ensuring they were filed in compliance with established laws, rules and regulations.

Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history, tax compliance, and DMV driving record (if applicable) checks.

The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.

Contact Information

Name: Virginia Tax Talent Acquisition Team

Phone: 804-786-3608

Email: [email protected]

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.