Job Summary:

The Program TSQ Manager plays a pivotal leadership role in overseeing Training, Safety, and Quality initiatives across multiple projects and operational groups. This position ensures compliance with regulatory requirements, customer standards, and internal TSQ expectations while guiding TSQ Specialists and supporting operations teams. The ideal candidate is a strategic, organized, and proactive leader capable of balancing field needs, data-driven decision-making, and continuous improvement across a fast-paced operational environment. This role will report to the Program' Managing Director.

Job Duties and Responsibilities:
• Work with project TSQ Specialists to support project delivery, compliance, and consistent execution of TSQ programs for all projects within the program
• Conduct trend analysis using data from site observations, audits, and incident reports to identify safety, training and quality issues and drive corrective actions
• Oversee development, implementation, and maintenance of Standard Operating Procedures (SOPs), Job Hazard Analyses (JHAs), and customer specific documentation
• Participate in customer site walks and serve as a primary TSQ liaison within the program to ensure alignment with expectations and regulatory standards
• Help facilitate and understand Workers' Compensation processes, Return to Work programs, and safety documentation compliance
• Coordinate internal and external training programs, toolbox talks, bulletins, and TSQ communications across program teams
• Administer and enhance the Site Quality Observation Program, including tracking, reporting, and ensuring corrective action completion
• Support continuous improvement initiatives by analyzing observations, creating lessons learned, and implementing process improvements
• Maintain accurate records of TSQ compliance, training, safety metrics, and project observations
• Perform additional TSQ related leadership duties as assigned
• Work directly with training, quality and safety leaders to ensure site safety and quality resources are communicated and procured in a timely manner
• Facilitate coordination and communication with internal stakeholders for all program specific TSQ initiatives
• Operational Oversight: Drive the growth and technical proficiency of national support teams, specifically the Traveler Technician and Validations units, to meet the evolving needs of Oracle Data Center initiatives.
• Cross-Functional Collaboration: Partner closely with the Oracle Director of Operations via a matrixed reporting structure to streamline communication and optimize resource deployment nationwide.

Leadership & Reporting Duties:

• Lead and manage TSQ Specialists assigned to projects, providing guidance and performance oversight.
• Prepare and distribute weekly, monthly, and quarterly reports.
• Manage reward and incentive programs (field observations, giveaways, tenure recognition).
• Drive continuous improvement initiatives across TSQ functions.
• Act as mentor for professional development of safety and quality professionals.

Other important information:

• Interface with Oracle operations managers, project managers, and field leaders to integrate TSQ practices into project planning and execution.
• Interface with customers to demonstrate support for TSQ program and culture.
• Perform additional TSQ-related duties as assigned.

Required Knowledge, Skills, and Abilities:
• Minimum of five (5) years of experience in Training, Safety, or Quality leadership roles, preferably in a multi project environment
• OSHA #510 and Bachelor's degree in Safety Management, Quality Assurance, Business Administration, or equivalent work experience
• Proven experience developing SOPs, managing TSQ programs, and driving process improvements
• Experience overseeing compliance programs and managing field based TSQ personnel

Physical Requirements:

• Ability to stand or sit for prolonged periods.
• Ability to lift, carry, push, and/or pull up to 50 lbs.

NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.