As the Trust Officer Senior, you will report to the Branch Manager. You will oversee account administration ensuring client satisfaction of both trust beneficiaries and referring financial advisors to support our goals.
What You'll Do: - Establish our operational goals and work plans, and delegate's assignments to your team.
- Involved in developing our policies that affect immediate client operations and may have a broader impact to your team or division.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational goals of the enterprise.
- Participate in our preliminary discovery of new business opportunities; perform administrative reviews; work with Financial Advisors; coordinate with business development and document review to determine appropriateness of the business.
- Implement strategic policies when selecting methods, techniques and evaluation criteria to obtain results.
- Establish and assure adherence to budgets, schedules, work plans and performance requirements.
- Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations without damaging the relationship.
- Perform account administration functions according to internal procedures to be efficient and compliant, i.e., account opening, account closing, monitoring investment goals, overseeing charging and collecting of fees, annual account reviews, encroachment requests and tax preparation.
- Respond on time to management, auditors, and bank examiners' inquiries as requested; accept responsibility for solutions and resolutions to problems, reconciliations, and account reviews.
- Help develop trust administrator to confirm familiarity with accounts and procedures.
- Work with all professional partners and co-workers.
- Masters all systems involved with Trust account administration to ensure the proper flow of opening, managing the business.
- Other related tasks assigned.
What You Bring: - Bachelor's Degree in business administration or other related discipline or the equivalent education, training, or work experience.
- Working knowledge of all types of Fiduciary relationships.
- 7+ years of Trust Officer experience.
- Teamwork and leadership orientation.
- Prioritization and Organization
- Experience supervising or mentoring junior trust officers
- Background within private banking, wealth management, or estate settlement teams.
- Experience with specialized assets
Internal Application Policy:Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.
Benefits to support you:- Competitive pay and benefits with a large employer (over 1600 employees nationwide)
- 401(k), health insurance, and a competitive benefits package
- Work in a supportive, collaborative environment committed to professional excellence
- Help clients navigate meaningful financial decisions with confidence
- Opportunities for training, development, and long-term growth within the firm
- Tuition reimbursement for qualified expenses
