TruckServe Coordinator

Holman, Inc.

$69K — $98K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent; Business Administration education preferred
  • ASE, Red Seal or other industry certifications preferred
  • Proficiency in MS Office and desktop tools (Outlook, Excel, etc.)
  • 3+ years in automotive or transportation industry with technical knowledge
  • Strong understanding of automotive repair processes
  • Familiarity with Fleet and Mobility programs a plus
  • Experience in process improvement for efficiency and accuracy

Responsibilities

  • Provide thorough documentation on maintenance repairs and validate necessity of work
  • Negotiate repair costs where possible, documenting savings achieved
  • Ensure adherence to preventative maintenance schedules
  • Monitor trends in vehicle maintenance for specific accounts and markets
  • Build and analyze reports, both standard and ad-hoc
  • Analyze data and recommend cost-saving initiatives to customers and management
  • Liaise with fleet managers and vendors for effective resolution of truck issues
  • Act as a technical consultant for complex repairs among managers and technicians
  • Review and issue non-standard purchase orders to protect customer interests
  • Perform additional duties and projects as assigned

Benefits

  • Hybrid work model
  • Opportunities for professional development
  • Access to industry-recognized training
  • Supportive team environment
  • Focus on continuous process improvement
Full Job Description

What will you do?

  • Provides accurate documentation on maintenance repair and verifies that all work is necessary and done at a fair price.
  • Negotiates repairs when appropriate and documents all instances where a cost savings is realized.
  • Ensures appropriate preventative maintenance schedule is followed.
  • Proactively monitors trends in vehicle maintenance for specific accounts and geographic markets.
  • Builds and analyzes both standard and ad-hoc reports.
  • Analyzes data and makes recommendations to customers and ARI management to implement cost-saving initiatives.
  • Liaises with fleet managers, vendors and manufacturers to ascertain the most effective resolution to truck malfunctions.
  • As the technical expert, acts as a consultant to fleet managers and service technicians when complex repairs are needed.
  • Reviews and issues non-standard purchase orders to ensure that the customer’s best interests are protected.
  • Perform all other duties and special projects as assigned.

What are we looking for?

  • High School Diploma or equivalent; post-secondary education in Business Administration or a related field preferred
  • ASE, Red Seal or other relevant industry certifications preferred
  • Proficiency in MS Office and related desktop tools (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint, etc.)
  • 3 plus years’ experience in the automotive or transportation industry with strong technical knowledge
  • Solid understanding of automotive repair industry processes
  • Familiarity with Fleet and Mobility programs a plus
  • Experience reviewing and improving processes, methods, and tools to drive efficiency, accuracy, and consistency

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Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $69,090.00 - $98,450.00 CAD annually for full time employees. The annual compensation range is comprised of base pay earnings.

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