Health Care Service Corporation

TRS Account Manager

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 2 years in marketing, sales, or healthcare product experience OR 6 years of independent work in healthcare operations.
  • Current state general agent insurance license or ability to obtain within 90 days.
  • Strong organizational and project implementation skills.
  • Effective verbal and written communication skills for diverse stakeholders.
  • In-depth knowledge of health insurance products and the industry.
  • Proficient in PC applications, including Word, Excel, and PowerPoint.
  • Strong analytical skills for report development and analysis.

Responsibilities

  • Provide on-site or territorial support for an assigned account.
  • Retain membership and grow account through proactive services.
  • Plan and implement healthcare-related activities, including training and enrollment.
  • Ensure client satisfaction and resolve issues efficiently.
  • Maintain an accurate database of activities and client interactions.
  • Develop and analyze reports pertinent to account performance.
  • Travel within the assigned territory, including overnight trips.

Benefits

  • Comprehensive health and wellness benefits.
  • 401(k) savings plan and pension plan.
  • Generous paid time off and parental leave.
  • Disability and supplemental life insurance options.
  • Employee assistance program for personal support.
  • Paid holidays and tuition reimbursement opportunities.
  • Robust total rewards package highlighting employee well-being.
Full Job Description
Job Summary

This position is responsible for on-site or territorial support of an assigned account. Responsible for retaining membership, providing services, and growing the account. Responsible for fulfilling ongoing service strategy and ensuring client satisfaction including issue resolution. Responsible for planning and implementing health care related activities for client including training and enrollment sessions. Report on activities by maintaining database and may develop and analyze reports. This roles requires 50% of travel within assigned territory.

Required Job Qualifications:
*Bachelor degree and 2 years in marketing, sales, or healthcare product experience handling independent work OR 6 years of experience in Healthcare operations handling independent work.
*Possess current state general agent insurance license or obtain state general agent insurance license within 90 days of starting in the role.
*Organization/project implementation skills.
*Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
*Knowledge of health insurance products and the industry.
*PC proficiency to include Word, Excel and PowerPoint.
*Analytical skills including developing and analyzing reports.
*Ability and willingness to travel, including overnight stays as needed.

Preferred Job Qualifications:
*Bachelor degree.
*Experience servicing accounts and working with brokers.
*Knowledge of salesforce.com or applicable sales database.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range
$66,400.00 - $99,600.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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