Triage Specialist

Wayve

$90K — $120K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in ADAS, Autonomous Vehicles or Testing
  • Strong focus on quality and safety
  • Proficient in various internal tools and platforms
  • Comfortable with ADAS technical terminology
  • Excellent communication across teams and time zones
  • Strong analytical and problem-solving skills
  • High attention to detail and accuracy

Responsibilities

  • Perform initial analysis on real-world data
  • Collaborate with Detective Engineers for root cause investigation
  • Work with Triage Engineers to create automated solutions
  • Manage the entire issue workflow from identification to reporting
  • Add metadata to on-road interventions
  • Utilize Wayve's proprietary tools effectively
  • Investigate complex runs requiring thorough analysis

Benefits

  • Hybrid working policy for flexibility
  • Inclusive interview process with accommodations available
  • Office located in the heart of Silicon Valley
  • Access to a vibrant tech community and amenities
  • Opportunities for process improvement and career development
Full Job Description
The role

As a Triage Specialist at Wayve, you'll play a critical role in maintaining the safety and reliability of our ADAS+ vehicle systems. You'll be responsible for Root Cause Analysis and producing Top Issue reports across our test environments and operational domains.You will bridge the gap between Detective Engineers, Triage Engineering and Component teams, you'll help accelerate triage outcomes and improve the efficiency and effectiveness of our development pipeline.

This is a highly collaborative and detail-oriented role with a direct impact on the performance and safety of Wayve's models.

Wayve.ai's office is located in Sunnyvale, California, at the centre of Silicon Valley. The office offers convenient access to public transit and is surrounded by a vibrant community of tech innovators, with a wide selection of nearby dining and recreational options.
Key Responsibilities
  • Perform first-level analysis on real world run data
  • Partner closely with Detective Engineers to learn and discover the root cause of an issue.
  • Partner closely with Triage Engineers to develop automated solutions.
  • Support the full issue lifecycle: identification, investigation, resolution, documentation, and reporting.
  • Accurately add metadata to the on road interventions (i.e. Root Cause Labels, Jira Linking, Comments)
  • Effectively use Wayve's proprietary tooling.
  • Investigate complex or ambiguous runs that require deeper analysis or resolution.
  • Participate in regular standups to address emerging concerns, assign priorities, and adapt to process changes.
  • Deliver actionable feedback on triage tooling and suggest improvements to enhance usability and speed.
  • Contribute to process improvement and maintain a high standard of safety, efficiency, and rigor.
  • Accurately validate Triage automation bots
About You

In order to set you up for success as a Triage Specialist at Wayve, we're looking for the following skills and experience.

Essential
  • Previous experience in ADAS, Autonomous Vehicles or Testing
  • Passion for Quality and Safety-first mindset.
  • Ability to learn and use a variety of internal tools and software platforms.
  • Comfort with technical terminology related to ADAS systems and software stacks.
  • Strong communication skills across cross-functional and time-zone-distributed teams.
  • Analytical thinking, logical reasoning, and bias-free problem-solving.
  • Detail-oriented approach with a focus on accuracy, even over extended sessions.
  • Strong debugging, documentation, and investigation skills.
  • Ability to work independently and as part of a collaborative team.

Desirable
  • Experience with issue tracking and configuration management (e.g., Jira, Confluence, Bitbucket).
  • Familiarity with software development concepts: source control, requirements analysis, build pipelines.
  • Exposure to software release workflows and release testing practices.
  • Basic experience with scripting (e.g., Bash, Python).
  • SQL/data analysis proficiency for deeper log review and trend analysis.
  • Experience with AV testing or robotics systems.

This is a full-time role based in our office in Sunnyvale. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.

Wayve is committed to creating an inclusive interview experience. If you require any accommodations or adjustments to participate fully in our interview process, please let us know.

We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you're passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.

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