TeleTech

Triage Analyst

TeleTech • $61K — $141K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in research and analysis, particularly in cybersecurity or related fields
  • Proven track record of authoring reports for the Intelligence Community or military
  • Familiarity with the Department of the Air Force or U.S. Space Force
  • Active TS/SCI clearance is mandatory
  • Bachelor's degree in a relevant field

Responsibilities

  • Triage and analyze case files from cyber incidents affecting U.S. government networks
  • Conduct assessments to evaluate the impact of cyber incidents on the Department of War
  • Collaborate with Subject Matter Experts (SMEs) to assess and report on cyber intrusion severity
  • Host SMEs in client offices to gather insights and feedback
  • Integrate SME feedback into deliverables for client submission

Benefits

  • Emphasis on a people-first culture that values collaboration
  • Flexible work models including remote, hybrid, and onsite options
  • Opportunities for professional development and engagement
  • Access to a supportive work environment that encourages communication
Full Job Description
Triage Analyst
The Opportunity:

Maintain responsibility for triaging and analyzing case files resulting from cyber incidents affecting U.S. government and associated partner networks. Conduct assessments to determine the impact these cyber incidents have had, and how they impact the Department of War. Collaborate with Subject Matter Experts (SMEs) to evaluate and report on the severity of cyber intrusions. Host SMEs in client offices within the Department of War to gather feedback. Integrate SME feedback into deliverables for client submission.

You Have:
  • 3+ years of experience in research and analysis, including primary authorship of reports supporting the Intelligence Community, military, law enforcement, or a cybersecurity organization
  • Experience with the Department of the Air Force or U.S. Space Force
  • TS/SCI clearance
  • Bachelor's degree


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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