The Treasury Solutions Senior Product Manager will be the primary contact and manager of designated Commercial Banking account products and/or Treasury Management products as well as developing new products to complement Renasant’s strategic plans.

This position will take a leadership role in joint projects to update existing payment infrastructure, implement new payment systems and stay current on advancements within payment product management.

Location listed is preferred office location but other locations and working remotely within the Renasant footprint may be considered based upon convenience and business necessity. 

• Establish, execute, evaluate, and monitor the strategic direction of assigned products and develop strategic and tactical roadmaps
• Develop appropriate funding documents for new products and major enhancements
• Manage existing vendor relationships and actively participate in the sourcing of new vendors/partners, including the development of business requirements, RFI’s, RFPs, vendor qualifications, and implementation
• Develop and maintain marketing collateral, service agreements, product training, client implementation, and internal/external communications
• Oversee quality assurance for the assigned products to ensure performance to profitability goals and client satisfaction
• Monitor and influence product revenue and expense drivers to meet profitability and deposit goals of the assigned products
• Recommend price points based on industry benchmarks and product costs
• Research and define the product and technological requirements of clients; investigate and stay abreast of future trends
• Develop and test new products and enhancements to existing services and initiates all product launch activities
• Support sales and implementation specialists when technical expertise is required
• Provide ongoing product support for all business partners, conduct product training, and participate in product packaging, promotion, and market development
• Responsible for compliance with all regulations, laws, and bank policies and procedures that pertain to day-to-day job responsibilities
• Responsible for maintaining a working knowledge of all compliance regulations pertinent to assigned duties by successful completion of any courses assigned on a timely basis

• Take a leadership role in joint projects to update existing payment infrastructure and implement new payment systems

• Work closely with back-office operations to develop processes and procedures for customer product implementation, ongoing service and research and appropriate monitoring

• Coordinate training for TSOs, Treasury Support, and Operations

• Perform other related duties as assigned

• Bachelors or equivalent experience required
• 1 or more of the following accreditations are preferred: Accredited ACH Professional (AAP), Certified Treasury Professional (CTP)
• Minimum 8 years of specialized knowledge and relevant experience in banking, commercial payments, product management & development, and project management
• Ability to execute both strategic and tactical efforts related to the development and management of new products/product enhancements
• Demonstrated ability to manage complex projects across multiple functional areas and work in a fast-paced entrepreneurial environment
• Strong understanding of complex systems and technology processes
• Ability to work and thrive in a dynamic, team-oriented environment
• In depth knowledge of specific commercial payment products and the overall industry; understands complex systems and technology processes
• Excellent leadership, people management skills and ability to interact skillfully with business partners and associates
• Motivation and drive to meet continual new challenges
• Exceptional perspective and analytical acumen to create innovative solutions to tough problems
• Advanced written and verbal communication skills

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.

Work Environment 

The Bank’s professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank’s employees, customers, and assets.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word “May”.

This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties.  Other duties may be assigned as needs arise.  Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.

This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.