Travel Security and Protective Intelligence Analyst

Metro One LPSG

$95K — $104K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of analytical experience in travel risk management or protective intelligence.
  • Experience managing cases with a robust audit trail in a case management platform.
  • Proficient in creating pre-trip briefings and destination assessments for executives, with a writing sample required.
  • Knowledge of behavioral threat assessment practices and their fundamentals.
  • Familiarity with ISO 31030 and working with international assistance providers.
  • Bachelor's degree in a related analytical discipline or equivalent military/government intelligence experience.
  • Eligibility to work in the U.S. and pass necessary security screenings.

Responsibilities

  • Produce timely pre-trip briefings and risk assessments for travelers.
  • Maintain accurate traveler records to ensure real-time awareness of personnel locations.
  • Coordinate with international medical and security assistance providers, keeping the client informed.
  • Support the ISO 31030 duty-of-care standards in travel operations.
  • Open and manage persons-of-interest cases with comprehensive documentation.
  • Conduct thorough research and generate actionable threat assessments for stakeholders.
  • Document all processes meticulously to maintain continuity in case management.

Benefits

  • Embedded within a client's operational culture in Santa Monica, California.
  • Consistent schedule aligned with the client's business hours, reducing unpredictable workloads.
  • Monthly evaluation of work quality against established rubrics, promoting professional growth.
  • M1 Global handles schedule and staffing logistics, freeing analysts from these responsibilities.
  • Robust professional development with required certifications funded and scheduled by M1 Global.
Full Job Description
Description

Job Description

Travel Security and Protective Intelligence Analyst

Global intelligence operations center • Santa Monica, California

Location

On-site - Santa Monica, California

Employment type

Full-time, non-exempt (hourly). Dedicated to one client account.

Pay range

$46.00 - $50.00 per hour

Entity

M1 Global - part of the Specialized family of brands

The Role

You own the proactive work a reactive watch floor never gets to. Traveler risk, pre-trip briefings, persons-of-interest case work and support to behavioral threat assessment all need sustained attention, and a queue will always be serviced first.

This is a day post - ten hours a day, five days a week, aligned to the client's business hours. Travel events outside those hours are handled by the watch floor and returned to you for case ownership, so the record stays in one place and an assessment does not restart every time it is touched.

You work closely with the client's executive protection and threat management stakeholders. What you produce goes to people making decisions about where colleagues travel and who they meet.

Key Responsibilities

Travel Security
• Produce pre-trip briefings and destination risk assessments to published turnaround targets.
• Maintain traveler awareness for the active population, and reconcile the traveler record so the picture of who is where is accurate rather than approximate.
• Coordinate with the international assistance provider on medical, security and evacuation matters, and keep the client informed throughout.
• Support duty-of-care practice consistent with ISO 31030.

Protective Intelligence Case Work
• Open, develop and maintain persons-of-interest cases with a full audit trail.
• Conduct research and triage on subjects of concern and produce assessments the client's threat management stakeholders can act on.
• Run watchlist and named-subject monitoring over time rather than as a one-off lookup.
• Support behavioral threat assessment practice and know the limits of your own role in it.

Products and Stakeholder Support
• Write for executives. Bottom line up front, confidence stated, information gaps named.
• Support executive protection advance work and travel packages with sourced, current assessments.
• Answer requests for information inside agreed turnaround times and say so early when one cannot be met.

Case Record
• Keep the case record complete enough that an assessment survives your absence.
• Document sourcing, actions taken, actions requested of the client, and stated information gaps.
• Contribute to procedures and templates for travel and protective intelligence work.

Required Qualifications
• Experience: Four or more years in an analytical role, including demonstrable travel risk management or protective intelligence case work.
• Case discipline: Experience owning cases over time in a case management platform, with an audit trail that holds up on later review.
• Products: Pre-trip briefing and destination assessment production for an executive audience. A written product sample is required at interview.
• Threat assessment: Working knowledge of behavioral threat assessment fundamentals.
• Duty of care: Familiarity with ISO 31030 and with international assistance provider coordination.
• Education: Bachelor's degree in a related analytical discipline - or equivalent military or government intelligence experience.
• Eligibility: Authorized to work in the United States. Able to pass background, drug and client-required security screening.

Preferred Qualifications
• Certifications: ATAP Certified Threat Manager, or eligibility for the pathway. IALEIA Criminal Intelligence Certified Analyst (CICA).
• Background: Travel risk management at a global enterprise, including live disruption or evacuation events.
• Executive support: Prior support to an executive protection program.
• Specialization: Regional expertise or professional working proficiency in a second language.

Key Competencies

Protective Intelligence

Travel Risk Management

Case Ownership

Threat Assessment

Analytical Writing

Stakeholder Communication

Documentation Rigor

Discretion

Initiative

Work Environment
• On-site at a client security operations center in Santa Monica, California. This is an embedded role - you work inside the client's operation, in their systems and their workspace, under M1 Global.
• Day post - ten hours a day, five days a week, aligned to the client's business hours. Reactive travel events outside those hours are handled by the watch floor and returned to you for case ownership.
• Work product is sampled monthly against a published quality rubric, with the score returned to you and your supervisor.
• This work is sensitive and often concerns named individuals. Discretion is a condition of the role.
• Schedule construction, call-out coverage and relief staffing are handled by M1 Global's Fusion Centers, which support every M1 Global contract. You are not asked to find your own relief.
• M1 Global is the employer of record. You are assigned to a single client program and work on no other M1 Global account.
• Employment is contingent on background, drug and client-required security screening. Authorization to work in the United States is required; visa sponsorship is not available for this position.

Certification Requirements After Hire

M1 Global funds and schedules these credentials. Each is a condition of continued assignment once its clock expires. Candidates who already hold them are preferred.
• Protective intelligence case management platform - foundation credential within 90 days.
• Mass notification and visual command platform operator certification within 90 days.
• IALEIA Basic Analyst Classification within 180 days.
• CPR, First Aid and AED certification before first unsupervised shift, maintained current.
• Protective intelligence case management platform - advanced credential within 12 months.

Compensation

$46.00 - $50.00 per hour

The posted range is the pay scale M1 Global reasonably expects to pay for this position, published in accordance with California Labor Code section 432.3. Actual placement within the range depends on experience and credentials held at hire. This position is non-exempt and eligible for overtime under California law. Compensation includes M1 Global's standard employee benefits package.

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