Travel & Expense (T&E) Supervisor, Shared Service
AMAT
Alpharetta, Georgia, United States
Job ID: 524035
Job SummaryThe T&E Supervisor is responsible for overseeing the day-to-day operations of the Travel & Expense program within the Shared Services Center. This role provides leadership to the T&E function, ensuring effective administration of the Concur platform, strong compliance with Corporate Card policies, and high-quality service delivery to internal stakeholders.
The Supervisor partners with T&E leadership to drive process standardization, enhance controls, and lead continuous improvement initiatives. This role serves as a subject matter expert, manages escalations, and ensures successful implementation of program enhancements while delivering efficient and customer-focused experience.
Key Responsibilities- Supervise an expanding team and guide team members through the establishment of well-defined performance criteria, promoting accountability in alignment with organizational objectives
- Oversee day-to-day T&E operations to ensure prompt and accurate expense processing as well as effective issue resolution.
- Monitor compliance with established T&E controls in addition to key operational management controls.
- Recommend actionable training strategies to Management, based on problem frequency, audit results, and customer inquiries; also provide constructive feedback on policy and procedure enhancements to improve efficiency and overall compliance with expense management platforms.
- Analyze trends, root causes, and audit findings to recommend actionable improvements
- Support and lead system or process implementations impacting the T&E program.
- Prepare necessary reports and analyses for management, conduct confidential investigations, and uphold adherence to company Travel and Expense policies.
- Assist external audit processes and maintain proficiency in SAP functions such as chart of accounts, profit center, and cost center structures.
- Stay informed of industry best practices and current developments in corporate card administration, shared services, and related technological advancements.
Qualifications- Bachelor's degree in Accounting, Finance, or related field preferred
- 5+ years of experience in Travel & Expense, Corporate Card, or AP Shared Services environment
- 2+ years of experience in leadership or supervisory role
- Project management experience preferred
- Strong knowledge of SAP Concur administration and configuration
- Demonstrated experience with process improvement and control frameworks
- Strong analytical, problem-solving, and decision-making skills
- Excellent communication and stakeholder management capabilities
- Proven ability to balance multiple priorities in a fast-paced environment
- Experience in building products or construction industry preferred
Work Environment- Hybrid - 3 days in office. 100% in office during project transition.
- Up to 5% travel may be required.
- Normal office working conditions with a quiet noise level.
What CRH Offers You- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
